Mohamed Moostack Washeel FAKEERAH
Mosque Road, Goodlands
Summary
Dynamic branch officer with proven leadership at Courts Mammouth, excelling in sales operations and team motivation. Adept at performance analytics and compliance adherence, I consistently drive results and enhance customer service. Recognized for training and mentoring staff, I thrive in fast-paced environments, ensuring operational excellence and client satisfaction.
Overview
17
17
years of professional experience
Work History
Branch Officer
Courts Mammouth
Goodlands
01.2024 - Current
- Leading branch operations at the newly constructed Triolet branch.
- Recently transferred as the Responsible person for the Goodlands branch.
Supervisor & Second-in-Command
Courts Mammouth
Riche-Terre Mall
01.2022 - 01.2024
- Managed operations for one shift, ensuring smooth branch performance.
- Supervised staff, handled escalations, and drove sales.
Senior Sales Representative (Acting Supervisor & 2IC)
Courts Mammouth
Grand-Bay Coeur de Ville
01.2017 - 01.2022
- Supervised team members while achieving sales and customer service targets.
- Trained and coached junior staff.
Sales Representative
Courts Mammouth
Grand-Bay Coeur de Ville
01.2010 - 01.2017
- Delivered excellent customer service and consistently exceeded sales targets.
- Worked within a shift system, ensuring flexibility and adaptability.
Stock Office Clerk
Courts Mammouth
Goodlands
01.2009 - 01.2010
- Assisted in stock management and administrative duties.
Education
Bachelor of Science - Human Resources Management
Open University of Mauritius
Réduit04-2022
Skills
- Strong leadership and people management skills
- Compliance adherence
- Performance analytics
- Decision making
- Compliance assessment
- Multitasking
- Customer service excellence
- Client relationship management
- Staff mentoring
- Training
- Performance evaluation
- Team motivation
- Conflict resolution
- Sales operations
- Branch management
- Communication
- Adaptability
- Problem-solving
Timeline
Branch Officer
Courts Mammouth
01.2024 - Current
Supervisor & Second-in-Command
Courts Mammouth
01.2022 - 01.2024
Senior Sales Representative (Acting Supervisor & 2IC)
Courts Mammouth
01.2017 - 01.2022
Sales Representative
Courts Mammouth
01.2010 - 01.2017
Stock Office Clerk
Courts Mammouth
01.2009 - 01.2010
Bachelor of Science - Human Resources Management
Open University of Mauritius
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