Neetish SEEBORUTH

• Responsible for leading, directing and managing all aspects of daily operations to ensure consistently high levels of service, profitability and compliance
• Manage entire sales team's plan of action, use of resources and materials, and all administrative aspects
• Oversee productivity to identify areas that should be improved; design a plan for improvement and ensure process continues smoothly
• Gather operational information on a weekly basis, analysing it for insight and eventually compiling it into a report to be presented to board members
• Achievements: Contributed to turn a MUR 10 million loss into MUR 3 million profit in one year and BA Exchange Co Ltd is a profit making company.

Compliance Officer Responsibilities:

• Develop, implement, and enforce compliance policies and procedures.
• Monitor and assess the company's adherence to regulations and internal policies.
• Conduct regular audits and risk assessments to identify compliance issues.
• Provide guidance and training to employees on compliance matters.
• Investigate and resolve compliance violations or issues.
• Liaise with regulatory agencies and ensure timely reporting.
• Stay updated on regulatory changes and industry best practices.

Money Laundering Reporting Officer Responsibilities:

• Oversee the implementation of AML policies and procedures.
• Conduct AML risk assessments and due diligence on customers and transactions.
• Monitor and analyze financial transactions for suspicious activity.
• Investigate and report suspicious transactions to relevant authorities.
• Provide AML training and guidance to employees.
• Develop and maintain relationships with law enforcement and regulatory bodies.
• Ensure compliance with AML laws and regulations.

• Processing and verification of inward, outward and Mauritius Networks System payments via SWIFT
• Help with customer's enquiries
• Deal with more sophisticated customers account queries and audit queries
• Deal with customer complaints to rectify causes to avoid recurrence of similar queries/complaints to ensure process improvement is addressed for streamlined customer experience
• Promote the use of Internet Banking and other banking systems as and when they are rolled out
• Co-ordinate set up, amendment and cancellation of regular payment instructions (inward and outward)
• Servicing of existing clients (swift copies, bank statements)
• Ensuring compliance and adherence to Barclays Group Policies such as: Financial crime and Anti-Money Laundering, politically exposed persons, Financial sanctions and prohibitions, Reputational risk policy, Barclays sanctions policy
• Barclays correspondent banking policy and any other appropriate policies
• Barclays Bank Performance Appraisal: Rated as Outstanding on several occasions.