Neermita Ramgutty Devi
Albert Road,Calebasses,Pamplemousses
Summary
Motivated Tourism, Hospitality and Event Management student seeking a hotel internship to gain hands-on experience. Outgoing and friendly with a strong drive to succeed. I am seeking an entry-level position to help launch my career while achieving the organization's goals. Excellent public-facing point person for clients, customers, vendors and service providers. Tech savvy and efficiency-focused.
Overview
2
2
years of professional experience
Work History
Customer Service Clerk
Courts Mammouth
11.2024 - 01.2025
- Addressed incoming customer inquiries and offered productive solutions, increasing customer satisfaction ratings.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Handled immediate delivery of item sold
Reservation Officer
Mantra Media LTD ( Aqua Tours)
07.2024 - 10.2024
- Assisted customers via phone by providing confirmations, answering questions and offering general information.
- Relayed information on availability, pricing and discounts to customers.
- Ensured accuracy in all data entry while maintaining a high level of speed and efficiency.
- Completed day-to-day duties accurately and efficiently.
Sales Assistant
Break free ltd
01.2023 - 04.2023
- Greeted customers and provided assistance with product selection.
- Managed daily sales floor operations, ensuring optimal customer service and satisfaction.
- Resolved customer complaints in a timely manner.
- Adhered to all company policies and procedures regarding safety regulations, security measures, attendance policies.
Education
Bachelor of Science - Tourism,Hospitality And Event Management
UNIVERSITY OF MAURITIUS
REDUIT11-2027
Skills
- Strong interpersonal and communication skills
- MS Office Suite and Computer Proficiency
- Ability to work collaboratively as part of a team
- Problem-solving
- Excellent organizational skills
- Poised under pressure
- Meticulous attention to detail
- Reliable and Responsible
Languages
creole
First Language
English
Advanced (C1)
C1
French
Intermediate (B1)
B1
Hindi
Upper Intermediate (B2)
B2
mandarin
Beginner
A1
References
References available upon request.
Timeline
Customer Service Clerk
Courts Mammouth
11.2024 - 01.2025
Reservation Officer
Mantra Media LTD ( Aqua Tours)
07.2024 - 10.2024
Sales Assistant
Break free ltd
01.2023 - 04.2023
Bachelor of Science - Tourism,Hospitality And Event Management
UNIVERSITY OF MAURITIUS
Similar Profiles
Rouget Umunnakwe Marie Orellie Anais StaellaRouget Umunnakwe Marie Orellie Anais Staella
Sales Representative at Courts MammouthSales Representative at Courts Mammouth
KUMAR PRASHANTSINGH DOURGAHKUMAR PRASHANTSINGH DOURGAH
Stock Clerk at COURTS MAMMOUTH LTDStock Clerk at COURTS MAMMOUTH LTD
Prakash Ashok SonahPrakash Ashok Sonah
CFO at Courts MammouthCFO at Courts Mammouth