Sonali Kalia-Appanah
Goodlands
Summary
Accomplished Development Manager with experience in planning and executing viable development strategies. Possess strong skills in team leadership, project management, and strategic planning. Successful track record of driving growth through innovative approaches and fostering collaborative relationships among teams. Demonstrated ability to leverage technology to support business objectives and improve operational efficiencies.
Overview
21
21
years of professional experience
Work History
Assistant Director of People & Culture
Four Seasons Resort, Mauritius
Beau Champ
03.2024 - 09.2024
- Human resources operations
- HR project management & execution
- HR systems
- Legal compliance
Manager, Learning & Development
Four Seasons Resort Mauritius
Beau Champ
11.2021 - 02.2024
- L&D strategy & operations
- L&D innovation and program implementations
- L&D project management
- L&D financial management
- Learning Needs Analysis
- Blended learning
- Personal development plans
HR & Training Manager
JW Marriott Mauritius Resort
Le Morne
03.2019 - 10.2021
- HR strategy and operations
- HRSYS management
- L&D operations and financials
- HR & L&D project management
- Re-opening & re-branding
Training & Quality Manager
Westin Turtle Bay Resort & Spa
Balaclava
09.2011 - 02.2019
- Quality systems implementation and compliance
- L&D instructors' systems set up
- Coaching, guidance, monitoring & tracking of Departmental Trainers
- Re-opening & rebranding
- Quality simulations & reporting
In House Trainer
Veranda Leisure & Hospitality
Mapou
02.2008 - 08.2011
- Operational learning content creation & delivery
- Operational needs analysis & learning design
- Learning administration
- Learning tracking & reporting
Hotel & Tourism Training Centre
Apavou Group
Pamplemousses
02.2004 - 12.2006
- Training centre set-up & operations
- Training centre administration & compliance
- Training delivery
- Training course design & approval
Education
MBA - General
Amity Bus. School/University of Northampton UK
Ebene, Mauritius08-2016
Advanced Diploma in Housekeeping Management - Housekeeping Management
Oberoi Centre of Learning & Development
India07-2002
Bachelor of Science - Hotel Management
AIHM, Bangalore University
India07-2000
Skills
- Strategic Planning
- Data Analysis
- Employee Relations
- Financial Management
- Project Management
- Human Resources
- Program coordination
- Recruitment and hiring
- Staff Development
- Workforce Planning
- Learning centre & systems management
- Instructional Strategies
- Instructional Design
- Cross-functional team abilities
- Performance monitoring
- Adaptive Learning
- Needs Assessment
- Innovation management
- Organizational Development
- Curriculum Design
- Course design
- Team development strategies
- New employee onboarding systems
- Blended learning
Accomplishments
- Vikram Oberoi Award for Academic Excellence (Gold Medal, OCLD)
- Starwood Hotels & Resort President's Award 2014
- Marriott Mauritius Leadership Excellence Award 2016
- Westin Turtle Bay won the Marriott International - Middle East & Africa Training Excellence Award 2017
- Starwood & Marriott Integration: Best Change Crew award 2019
- Top Most L&D Leaders Africa Award - World HRD Congress 2022
- Starwood Hotels, Master Train the Trainer, Culture Champion, Certified Trainer for Behavioral Interviewing
- Regional Certified Taskforce for Learning, Four Seasons
Timeline
Assistant Director of People & Culture
Four Seasons Resort, Mauritius
03.2024 - 09.2024
Manager, Learning & Development
Four Seasons Resort Mauritius
11.2021 - 02.2024
HR & Training Manager
JW Marriott Mauritius Resort
03.2019 - 10.2021
Training & Quality Manager
Westin Turtle Bay Resort & Spa
09.2011 - 02.2019
In House Trainer
Veranda Leisure & Hospitality
02.2008 - 08.2011
Hotel & Tourism Training Centre
Apavou Group
02.2004 - 12.2006
MBA - General
Amity Bus. School/University of Northampton UK
Advanced Diploma in Housekeeping Management - Housekeeping Management
Oberoi Centre of Learning & Development
Bachelor of Science - Hotel Management
AIHM, Bangalore University
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