RAKSHITA JUGGESSUR
SSR Road Petit Raffray
Summary
Motivated and adaptable professional with a strong foundation in Learning & Development (L&D), hospitality, and administrative functions. With a proven ability to organize training sessions, support employee development, and provide exceptional service, I am eager to contribute to an organization's success by enhancing workforce capabilities. Equipped with excellent communication, organizational, and analytical skills, I am committed to fostering a culture of continuous learning and professional growth.
Overview
3
3
years of professional experience
Work History
Senior Clerk – Learning & Development
Victoria Beachcomber Resort & Spa
01.2025 - 07.2025
- Coordinated internal and external training sessions to support departmental KPIs.
- Managed training documentation and updated LeanSoft with training records.
- Supported department heads with planning and scheduling of development activities.
- Assisted in the facilitation of onboarding sessions and leadership development programs.
- Maintained communication with training vendors and followed up on evaluation results.
Intern – Human Resource Management (Learning & Development Section)
Victoria Beachcomber Resort & Spa
01.2023 - 01.2024
- Coordinated and supervised training sessions for employees across various departments.
- Monitored training sessions and ensured alignment with organizational goals.
- Collected and analyzed feedback from trainers and trainees to improve session quality.
- Guided employees in their self-development journeys, enhancing their professional capabilities.
- Collaborated effectively during discussions, contributing innovative solutions to tackle challenges.
Multidisciplinary Internship (Housekeeping, Front Office, Food & Beverages, Marketing)
Mauricia Beachcomber
01.2022 - 01.2022
- Gained hands-on experience in various hospitality functions, demonstrating adaptability.
- Delivered exceptional customer service by addressing guest needs efficiently.
- Supported marketing initiatives and administrative tasks with attention to detail.
Education
Diploma - International Hotel and Tourism Management
Polytechnics Mauritius
01.2024
Foundation - International Hotel and Tourism Management
Polytechnics Mauritius
01.2022
School Certificate (SC) -
Friendship College Girls
Goodlands01.2019
Skills
- Training Coordination & Facilitation
- Employee Development & Coaching
- Effective Communication & Listening Skills
- Feedback Analysis & Improvement Implementation
- Adaptability
- Computer Literacy (Microsoft Office)
- Presentation Skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Use of LearnSoft for training data entry and reporting
- Adaptability
- Flexibility
- Punctuality
- Communication skills
- Organisational Skills
- Ambitious
Languages
English Good , French Good , Hindi Good
Hobbies and Interests
- Gardening, Traveling, Fitness & Gym Activities
Timeline
Senior Clerk – Learning & Development
Victoria Beachcomber Resort & Spa
01.2025 - 07.2025
Intern – Human Resource Management (Learning & Development Section)
Victoria Beachcomber Resort & Spa
01.2023 - 01.2024
Multidisciplinary Internship (Housekeeping, Front Office, Food & Beverages, Marketing)
Mauricia Beachcomber
01.2022 - 01.2022
Diploma - International Hotel and Tourism Management
Polytechnics Mauritius
Foundation - International Hotel and Tourism Management
Polytechnics Mauritius
School Certificate (SC) -
Friendship College Girls
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