Hishta Devi JHUGROO
Long Mountain
Summary
Dedicated professional with 9+ years’ experience seeking to continue employment in our department in a new role.
Overview
11
11
years of professional experience
Work History
Accounts Receivable Specialist
SD Worx (Mauritius) Limited
06.2023 - Current
- Upload invoices on customer platforms
- Update customer accounts on salesforce
- Prepare charging sheets for customers
- Attend to queries from customers
- Create affiliates on Salesforce
- Create projects and contracts on Changepoint
- Update supplier bank details on SAP
- Reviewing and Improving SOP of processes
- Training and onboarding of new colleagues
- Completing tasks within agreed SLA
Invoicing Administrative Support
SD Worx (Mauritius) Limited
07.2022 - 06.2023
- Updating and processing charging sheets for clients.
- Approving invoices on SAP
- Support with email management
HR Assistant
OPP Contracting Services Ltd
03.2022 - 07.2022
- Screening resumes, conducting interviews and involved in the onboarding of new hires
- Payroll for staffs, contract workers and factory workers.
- Filling and maintaining up-to-date employee records
- Attend to employees and factory workers queries
- Dealing with expatriates/ Provide Health and Safety assistance
Finance Administrative Officer
RSL Security Services Ltd
03.2021 - 03.2022
- Keep track of outstanding debts and prepare statement of account for clients.
- Plan course of action to recover owed money.
- Locate and contact debtors.
- Negotiate payoff deadlines and payment plans.
- Bank reconciliations
- Involve in other administrative tasks.
Sourcing Officer
MPH Global Services Ltd
09.2018 - 04.2019
- Sourced and attracted candidates by using databases and social media.
- Conducted phone interviews and filtered candidates for open positions
- Advertised jobs on appropriate job boards and prepared CVs according to appropriate format.
- Assisted the recruitment manager in preparing reports and in all administrative tasks.
HR Officer
Prince Industries Ltd
05.2018 - 06.2018
- Recruiting new staff
- Approving job descriptions and advertisements
- Monitoring staff performance and attendance
- Managing the payroll function
Customer Service Representative
Apollo Solutions Ltd
01.2015 - 04.2018
- Handled customer inquiries, complaints and billing questions.
- Persuaded cancelling customers to retain company's services.
- Processed sales and issued refunds to customers.
Education
BSc (Hons) - Human Resource Management
University of Mauritius
01.2013
Higher School Certificate - Mathematics, Sociology, Hindi, General Paper, French
Lady Sushil Ramgoolam SSS
01.2009
School Certificate - Mathematics, Additional Mathematics, English, French, Physics, Chemistry, Hindi
Lady Sushil Ramgoolam SSS
01.2007
Skills
- Proficient in SAP, Changepoint, and Salesforce
- Skilled in Microsoft Office applications
- Effective in both team and independent settings
- Detail-oriented approach
Accomplishments
- Awarded Best Agent of the year 2015 at Apollo Blake Solutions
- Social Involvement - Member of Human Resource Management Society (2010-2013)
Past Experiences (Internships)
Human Resource Trainee at Ministry of Fisheries and City Council of Port Louis - (2010 - 2013)
Languages
French
Full Professional
English
Full Professional
Hindi
Full Professional
Timeline
Accounts Receivable Specialist
SD Worx (Mauritius) Limited
06.2023 - Current
Invoicing Administrative Support
SD Worx (Mauritius) Limited
07.2022 - 06.2023
HR Assistant
OPP Contracting Services Ltd
03.2022 - 07.2022
Finance Administrative Officer
RSL Security Services Ltd
03.2021 - 03.2022
Sourcing Officer
MPH Global Services Ltd
09.2018 - 04.2019
HR Officer
Prince Industries Ltd
05.2018 - 06.2018
Customer Service Representative
Apollo Solutions Ltd
01.2015 - 04.2018
Higher School Certificate - Mathematics, Sociology, Hindi, General Paper, French
Lady Sushil Ramgoolam SSS
School Certificate - Mathematics, Additional Mathematics, English, French, Physics, Chemistry, Hindi
Lady Sushil Ramgoolam SSS
BSc (Hons) - Human Resource Management
University of Mauritius