GHANISHKA RAMCHURN
JOUVENCE D'EPINAY
Summary
Detail-oriented with 4 years of working experience. Demonstrates adaptability and strong problem-solving skills with a track record of delivering results and driving improvements. Organized and dependable with a proven ability to quickly learn and contribute to new areas.
Overview
4
4
years of professional experience
Work History
CREDIT & COLLECTION OFFICER
SD WORX (MAURITIUS) LTD
09.2023 - Current
- Invoice, overview of account, reminder to customers.
- Follow up on unallocated cash with customers.
- Allocation of customer payment on S/4 Hana(SAP).
- Planning course of action to recover outstanding payments.
- Process Direct Debit and Refunds.
- Dispute Management.
- Handle client’s questions or complaints.
- Perform other tasks as assigned.
ACCOUNTS RECEIVABLE
SD WORX (MAURITIUS) LTD
05.2023 - 09.2023
- Upload invoices on customer platforms.
- Recording of customer opportunities and engagements to enable consultants to follow up with the customer.
- Creation of affiliates on Salesforce.
- Preparation of charging sheets for customers.
- Update customer master data on Salesforce.
- Attend to queries from customers.
- Assist in preparation of month end reporting.
ADMINISTRATIVE SUPPORT
SD WORX (MAURITIUS) LTD
09.2022 - 04.2023
- Update different systems with customer queries and changes.
- Upload invoices on customer platforms.
- Follow ups on open discussion and actions within the team.
- Assist with data entry and administrative support tasks to help meet team goals.
- Support customers based on specific requirements.
BROKER SUPPORT
BROKERS PLUS LTD
06.2022 - 08.2022
- Monitoring and following up of expired insurance policies in respect of ABSA's leasing customers.
- Managing annual insurance cycle, including policy renewals, amendments, preparing invoices and claims.
- Maintaining detailed records of debtors' lists.
- Administrative tasks: Filing, sorting incoming and outgoing emails, attending clients' issues.
HUMAN RESOURCES AND PROCUREMENT COORDINATOR
LAXMANBHAI & CO (MAURITIUS) LTD - ALLIED ALUMINIUM PRODUCTS LTD
05.2021 - 05.2022
- Providing administrative support to the Human Resources Department.
- Compiling and maintaining Employees' Records in database.
- Assist with Internal and External HR related inquiries or requests.
- Prepare all necessary documents for Work/Residence Permit.
- Manage all schedules of Work Permit Application.
- Handle all cancellation and extension process of Work/Residence Permit.
- Locate suppliers, using sources such as catalogues and the internet, and compile information and records to draw up purchase orders for procurement of materials and services.
- Create and maintain good relationships with suppliers.
- Work with team members to complete duties as needed.
DATA ENTRY CLERK
LAXMANBHAI & CO (MAURITIUS) LTD - ALLIED ALUMINIUM PRODUCTS LTD
11.2020 - 05.2022
- Transcribe, record and file documents.
- Sort incoming mail and emails, prepare and send outgoing emails.
- Create and maintain a computerized database of supply purchase orders, paid invoices, goods delivered, product and raw material quality, current inventory and future order scheduling.
Education
MBA - Financial Services
Open University of Mauritius
2025
Bachelor of Science - Business Statistics With Finance
University of Mauritius
2020
RABINDRANATH TAGORE SECONDARY SCHOOL
2015
Skills
- Result-Oriented
- Organized
- Critical Thinking
- Reliable
- Proficient in MS Office (Word, Excel & PowerPoint)
- Salesforce Platform
- SAP S/4HANA
Languages
ENGLISH
Proficient
C2
FRENCH
Upper intermediate
B2
CREOLE
Proficient
C2
HINDI
Advanced
C1
Hobbies and Interests
- Psychology
- Writing
- Travelling
- Hiking
- Music
Timeline
CREDIT & COLLECTION OFFICER
SD WORX (MAURITIUS) LTD
09.2023 - Current
ACCOUNTS RECEIVABLE
SD WORX (MAURITIUS) LTD
05.2023 - 09.2023
ADMINISTRATIVE SUPPORT
SD WORX (MAURITIUS) LTD
09.2022 - 04.2023
BROKER SUPPORT
BROKERS PLUS LTD
06.2022 - 08.2022
HUMAN RESOURCES AND PROCUREMENT COORDINATOR
LAXMANBHAI & CO (MAURITIUS) LTD - ALLIED ALUMINIUM PRODUCTS LTD
05.2021 - 05.2022
DATA ENTRY CLERK
LAXMANBHAI & CO (MAURITIUS) LTD - ALLIED ALUMINIUM PRODUCTS LTD
11.2020 - 05.2022
MBA - Financial Services
Open University of Mauritius
Bachelor of Science - Business Statistics With Finance
University of Mauritius
RABINDRANATH TAGORE SECONDARY SCHOOL
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