Varshinibye Manack
Chemin Grenier
Summary
Hard-working, motivated and enthusiastic person, I always try to achieve the highest standard possible, at a given task and in any situation. I am accustomed to working in a challenging and fast-paced environment, particularly when dealing with multiples projects and priorities at the same time. I have acquired around 10 years of professional experience in different job markets as stated in my curriculum vitae. If you would like to get in touch to discuss my application and to arrange an interview, you may contact me to discuss it further. I look forward to hearing from you soon.
Overview
10
10
years of professional experience
Work History
Senior Configurator
SD Worx
05.2024 - Current
- Actively engage with stakeholders to understand their needs and requirements
- Implement and configure the product according to the customers' needs and requirements efficiently
- Develop a deep understanding of the software and configuration products
- Work collaboratively with developers and quality assurance engineers to meet the customer's expectations
- Take ownership of assigned configuration tickets and deliver the work within the mentioned sprint and timeframes
- Assist customers or teams with issues related to the configuration of the product
- Apply hotfixes on client's environment when required
- Work in an agile methodology mode within the team
- Acts as a Scrum master for the team (leading scrum events, work closely with the Product Owner)
- Self-motivated, with a strong sense of personal responsibility.
Configuration and Automation Engineer
Aryza Services Ltd
07.2021 - 11.2023
- Designing and maintaining Standard/Custom Insolvency Practitioners documents
- Updating and testing different workflows for customers
- Take ownership of assigned tickets in Jira and see through client's resolutions/requirements
- Research, diagnose, troubleshoot and identify solutions to resolve customer issues
- Learn and understand customer requirements/problems and troubleshoot it using SQL and VisionBlue application
- Accessing Clients servers/machines to investigate issues and release the fixes, documents, workflows to UAT and Production environments
- Perform release management tasks- planning and deploying builds to QA
- Collaborative work with Development team based in Ireland
- Testing design documents and workflows against user requirements
- Performance of any other cognate duties. (E.g. Train New Joiners locally and remotely, create training video regarding the process to ease newcomers)
Service Consultant (Ex. Business Analyst)
Dayforce
04.2019 - 06.2021
Tax Operation Specialist
Dayforce
08.2017 - 04.2019
Junior Accounts Manager
KMP Global Ltd
03.2017 - 07.2017
Transaction Processing Representative
Accenture
10.2015 - 07.2016
Education
International Postgraduate Diploma (Level 7) - Information Technology
Metropolitan School of Business and Management
Professional Certificate in MIS - Information Technology
Metropolitan School of Business and Management
Advanced Professional Certificate in MIS - Information Technology
Metropolitan School of Business and Management
Mini-MBA program certification in IT - Information Technology
European Institute of Leadership and Management
Certified Scrum Product Owner (CSPO) - Scrum & Agile Frameworks
Scrum Alliance
Generative AI Course For Product Managers/Owners - Artificial Intelligence & Product Management
UpGrad / Microsoft
Skills
- Client focus
- Multitasking
- Time efficiency
- Initiative taking
- Communication proficiency
- Innovative thinking
- Client communication
- Willingness to learn
- Problem-solving
- Friendly and polite
- Scrum Master
- Scrum agile methodologies
- Friendly, positive attitude
- Teamwork and collaboration
Tools and Technologies
- SAP
- Microsoft Dynamics 365
- NetSuite
- Microsoft SQL Server
- HCM Dayforce
- VisionBlue Solutions
- JIRA
- Visual Studio 2019
- Azure DevOps
- SD Worx People Solutions
- Dbeaver
- Postman
Languages
English
Fluent
French
Advanced
Timeline
Senior Configurator
SD Worx
05.2024 - Current
Configuration and Automation Engineer
Aryza Services Ltd
07.2021 - 11.2023
Service Consultant (Ex. Business Analyst)
Dayforce
04.2019 - 06.2021
Tax Operation Specialist
Dayforce
08.2017 - 04.2019
Junior Accounts Manager
KMP Global Ltd
03.2017 - 07.2017
Transaction Processing Representative
Accenture
10.2015 - 07.2016
Professional Certificate in MIS - Information Technology
Metropolitan School of Business and Management
Advanced Professional Certificate in MIS - Information Technology
Metropolitan School of Business and Management
Mini-MBA program certification in IT - Information Technology
European Institute of Leadership and Management
International Postgraduate Diploma (Level 7) - Information Technology
Metropolitan School of Business and Management
Certified Scrum Product Owner (CSPO) - Scrum & Agile Frameworks
Scrum Alliance
Generative AI Course For Product Managers/Owners - Artificial Intelligence & Product Management
UpGrad / Microsoft
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