Tessia Labour
Nhdc, M-01, Cottagia, Cottage,PL
Summary
Motivated and enthusiastic team member with over 3 years of experience in customer service. Known for strong communication, team spirit, and a willingness to take initiative. Passionate about customer service, adaptable, and eager to grow in new professional environments, including IT and communications.
Overview
3
3
years of professional experience
Work History
Branch Officer
Rogers Capital Finance Ltd
Head Office, Port Louis
02.2026 - Current
- Assisting customers with accounts, cards, loans, transfers, etc.
- Handling cash and financial transactions
- Supporting the branch manager
- Checking documents and customer information
- Helping solve customer problems or complaints
- Promoting bank products and services
- Making sure operations follow company policies and security rules
Freelance consumer finance
Cimfinance
11.2025 - 01.2026
- Assisted customers with loan and credit applications, ensuring accuracy and compliance with internal procedures
- Supported credit card processing, including application follow-ups and basic customer guidance
- Handled cashier operations, including payments, receipts, and transaction recording
- Maintained accurate financial records and delivered customer service in a fast-paced finance environment
Team Member
Kentucky Fried Chicken (KFC)
Beau Plan, Mahogany, Pamplemousse
11.2023 - 11.2025
- Operated as a cashier, drive-thru attendant, food assembler, presenter, and preparer
- Delivered excellent customer service in a high-pressure environment
- Developed strong teamwork and leadership abilities
- Improved communication skills and customer handling
- Maintained cleanliness and followed food safety procedures
Education
3 Credits, 2 Passes - Literature, English, French, Computer Studies
Sharma Jugdambi State Secondary School
GoodlandsSkills
- Communication
- Customer Service
- Teamwork
- Leadership
- Problem Solving
- Active Listening
- Flexibility
- Creativity
- Attention to Detail
- Multitasking
- Work Ethic
- Positive Attitude
- Patience
Personal Information
- Date of Birth: 03/11/05
- Nationality: Mauritian
Languages
- French
- English
Languages
English
Elementary
A2
French
Advanced
C1
Timeline
Branch Officer
Rogers Capital Finance Ltd
02.2026 - Current
Freelance consumer finance
Cimfinance
11.2025 - 01.2026
Team Member
Kentucky Fried Chicken (KFC)
11.2023 - 11.2025
3 Credits, 2 Passes - Literature, English, French, Computer Studies
Sharma Jugdambi State Secondary School