Tejashveer Baboolall
Grand Bay
Summary
Dynamic hospitality professional with a proven track record at Paradise Cove Boutique Hotel, excelling in guest relations and complaint handling. Skilled in digital print equipment operation and troubleshooting, I enhanced guest satisfaction through meticulous attention to detail and effective problem-solving, ensuring a pristine environment and seamless service delivery.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bellboy
Paradise Cove Boutique Hotel
04.2024 - Current
- Promoted a professional image of the hotel by adhering to uniform and grooming standards at all times.
- Contributed to a high level of guest satisfaction by ensuring timely delivery of requested amenities and services.
- Ability to work with the front office to assist on computer work and paperwork. Handling different type of paper and materials.
- Knowledge about using printers when need to assist any type of printing regarding front office work or guests needs and wants.
- Technical knowledge of printing machinery, attention to detail, the ability to troubleshoot issues, and potentially some experience in graphic design
- Supported conference events at the hotel by setting up meeting rooms, assisting with audiovisual equipment setup, and ensuring smooth transitions between sessions.
- Notified front desk manager of any guest issues in need of additional attention.
Room Attendant
Paradise Cove Boutique Hotel
10.2021 - 04.2024
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Handled requests for extra linens, toiletries and other supplies.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Room Attendant
Le Canonnier Beachcomber Golf Resort and Spa
08.2020 - 07.2021
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Enhanced guest satisfaction by providing thorough and timely room cleaning services.
- Assisted housekeeping management with inventory control, reducing wastage and ensuring adequate supplies for daily tasks.
- Performed deep-cleaning assignments on a regular basis to maintain the hotel''s overall appearance and appeal for both new and returning guests alike.
- Increased health and safety compliance, used personal protective equipment properly and followed hygiene protocols.
- Rotated linens in storerooms and replenished when supplies ran low.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Education
Housekeeping NC LEVEL 3
Ecole Hôtelière Sir Gaëtan Duval
Reduit Ebene08.2020
School Certificate - Design And Technology
Beekrumsing Ramlallah State Secondary School
Mapou02.2019
Skills
- Complaint handling
- Equipment troubleshooting
- Press operation and maintenance
- Digital print equipment operation
- Adaptability and flexibility
- Print production
- Variable data printing
- Guest relations
Certification
- National certificate level 3 housekeeping
- Basic safety training
- Crisis management and human behaviour
- Fire fighting and fire prevention
- Security awareness training
- Crowd management and safety training
Timeline
Bellboy
Paradise Cove Boutique Hotel
04.2024 - Current
Room Attendant
Paradise Cove Boutique Hotel
10.2021 - 04.2024
Room Attendant
Le Canonnier Beachcomber Golf Resort and Spa
08.2020 - 07.2021
- National certificate level 3 housekeeping
- Basic safety training
- Crisis management and human behaviour
- Fire fighting and fire prevention
- Security awareness training
- Crowd management and safety training
Housekeeping NC LEVEL 3
Ecole Hôtelière Sir Gaëtan Duval
School Certificate - Design And Technology
Beekrumsing Ramlallah State Secondary School
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