Nischay Bhoobdasur
Mauritius
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Always wanted to learn new skills and improve myself. Good communication with teams and customers.
Overview
10
10
years of professional experience
Work History
NOC Specialist
Rogers Capital
09.2021 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Provide customer support
- Dealing with customer on 24x7 basic
- Monitoring network with different tools(zabbix,Prtg,Grafana)
- Provider L1 troubleshooting
- Dealing with onsite team
- Conducting spectrum on Mircowaves
- Performing network weekly report
- Working with Ticketing system
- Monitor and follow up with international service provider
IT Field Technician
Rogers Capital
01.2021 - 09.2021
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Carried out day-day-day duties accurately and efficiently.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Installing Microwaves Internet connection
- Installing network cable
Real Estate Agent
Jeenally Properties ltd
01.2019 - 07.2020
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Negotiated, facilitated and managed real estate transactions.
- Advertised client properties through websites, social media and real estate guides.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Collected fees and documented payment processes for property transactions.
- Created and implemented marketing plans to drive sales and coached staff on new strategies for maximum results.
- Assisted clients in financial planning for purchase.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
IT Coordinator
Triple Tech
10.2017 - 12.2017
- Facilitated best user experience through continuous support, training classes, webinars, improvements and communication of system changes.
- Communicated regularly with customers concerning data exchange and technology integration.
- Monitored networks and network devices to resolve technical problems quickly.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Designed and evaluated WAN and LAN connectivity technologies.
- End User support
Junior IT Support Technician
NSI Technology Africa
04.2017 - 08.2017
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Provide end user support
- Install software as per user requirement
IT Support
yottabyte Technologies
01.2017 - 06.2017
- Troubleshooting with end user issues
- Updating software and hardware
- Performing weekly backup
Cabling Technician
yottabyte Technologies
12.2016 - 12.2016
- Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
- Installing several access points in secondary school around the island
- layout plan for laying of network cables
Shop Supervisor
Hammer shop
01.2013 - 12.2014
- Checked incoming orders and organized new stock.
- Inventoried supplies regularly and reported needs to management.
- Managed inventory control, cash control and store opening and closing procedures.
- Trained team members in successful strategies to meet operational and sales targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Education
O-Level -
Friendship College Boys
GoodlandsNational Certificate Information Technology -
Knowledge Based Training Center
National Certificate Information Technology -
Knowledge Based Training Center
Fundamentals of Project Planning And Management -
Coursera
CCNA -
TPLC
Skills
- Network Operations Center (NOC)
- Proficient in all Mircosoft
- working under pressure
- Multi tasking
- Team work
- Working odd hours
Languages
English
Upper intermediate
B2
French
Intermediate
B1
Hindi
Elementary
A2
Hobbies
- Music
- GYM
- Swimming
- Discover new places
Timeline
NOC Specialist
Rogers Capital
09.2021 - Current
IT Field Technician
Rogers Capital
01.2021 - 09.2021
Real Estate Agent
Jeenally Properties ltd
01.2019 - 07.2020
IT Coordinator
Triple Tech
10.2017 - 12.2017
Junior IT Support Technician
NSI Technology Africa
04.2017 - 08.2017
IT Support
yottabyte Technologies
01.2017 - 06.2017
Cabling Technician
yottabyte Technologies
12.2016 - 12.2016
Shop Supervisor
Hammer shop
01.2013 - 12.2014
O-Level -
Friendship College Boys
National Certificate Information Technology -
Knowledge Based Training Center
National Certificate Information Technology -
Knowledge Based Training Center
Fundamentals of Project Planning And Management -
Coursera
CCNA -
TPLC
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