Visham DHOOCHOO
Petite Riviere
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
NOC Analyst
Rogers Capital Technology Services Ltd
05.2017 - 05.2021
- Responsible for monitoring the backbone, backhaul, access and customer network of the ISP
- Responsible for the monitoring of system software on all current platforms within the data centre
- Monitor all network and data center hardware platforms for hardware and operating system related alerts, errors, warnings, performance, communications related issues, or problem conditions
- Submit jobs and tasks, views and collects statistical information, research problems, logs, and the ending of jobs or tasks as needed using all menus, commands, and scripts
- Responsible for the verification of systems or any communications related items on all applicable platforms within the network
- Daily reporting of all network related events
- Provide network support to clients and Field Services Engineer
- 1st Level Troubleshoot
- The main contact for customer for network related issue
- Escalate to higher level and concerned department as per requirement
- Participate in special projects and performs other duties as required
- Worked on 24/7 shift basis.
Network Engineer
Orange Business
05.2021 - 05.2023
- Assisted with implementation and support of network monitoring tools.
- Provided network support services for devices such as switches, CE routers, PE routers and other hardware.
- Managed, tracked, and coordinated problem resolution and escalation processes.
- Troubleshot complex multi-vendor network service provider issues.
- Performed troubleshooting for Juniper, Cisco, and packet analysis.
- Created VPN infrastructure and allowed for secure remote connections.
Senior Network Engineer
Orange Business Ltd
05.2023 - Current
- Built and improved network documentation and training procedures to lead successful team completing high-quality work.
- Established and monitored key performance metrics to verify consistent compliance with important networking standards.
- Configured, tested and maintained LAN/WAN components and connections for International Client.
- Performed troubleshooting for Juniper, Cisco.
Education
Diploma in Electronics With Computer Science - Computer Networking And Telecommunications
University of Mauritius
MauritiusSkills
- Core Network Configuration (Cisco, Juniper)
- Telecommunications
- TCP/IP Protocols
- LAN/WAN
- Routing and Switching
- IP VPN, WAN
- MPLS, BGP, IS-IS , Core Backbone
- Diagnose Network Problems
- Network Operations Center (NOC)
- IPsec, Qos, Nat, Redundancy Protocol, DHCP, Routing Protocols
Certification
CCNA Certified - Cisco ID No: CSCO13773286
NSE1 & NSE2
Languages
Mauritian Creole
Native language
English
Proficient
C2
French
Proficient
C2
Timeline
Senior Network Engineer
Orange Business Ltd
05.2023 - Current
Network Engineer
Orange Business
05.2021 - 05.2023
NOC Analyst
Rogers Capital Technology Services Ltd
05.2017 - 05.2021
Diploma in Electronics With Computer Science - Computer Networking And Telecommunications
University of Mauritius
CCNA Certified - Cisco ID No: CSCO13773286
NSE1 & NSE2
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