Nella Ramkhelawon

• Co-managing established family-owned eco-campground and small events Venue

• Organizing eco-trail hiking around Mare Longue and Mare aux Vacoas areas

• Organizing and planning of small events

Reference : Manager/Sponsor AH SONG Marie Cecile

(Offshore)

• Data entry towards template preparation for financial analysts
• US Stock research online to build briefing for financial analysts

Reference: Parikshit Ramkhelawon

• Online gamers chat monitoring and assistance.
• Guideline for game rules
• complaints

Reference; Mary Wright

(Offshore)

• Data entry towards template preparation for financial analysts
• US Stock research online to build briefing for financial analysts

• Inbound calls from Customers to process their betting transactions from United States, Canada, and Europe;
• Deposit and withdrawal of Customer’s funds;
• Opening of new accounts and guiding new clients through rules and regulations;
• January 2006, promoted to the post of Audit & Fraud Officer;
• Identifying, checking on, and verifying all the incoming and outgoing transactions of the company, like deposits, refunds, and accounts opened & closed and bets;
• Preparing reports on the amount, frequency and trend of daily and monthly transactions of the company;
• Keeping track of particular Customer’s betting behaviors;
• Investigating and detecting fraud;
• Cross-checking the new accounts details with the audit’s negative database to spot on similarities with previous scammers;
• Verifying all credit card transactions going through the fraud check software to spot on potential and confirmed scammers according to set criteria;
• Making addresses and identity checks;
• Acting as a liaison between the customer & the company;
• Dealing with and answering queries pertaining to Customer’s accounts;
• Providing Technical Support to operators namely in the field of betting/transactions/and new accounts;
• Promoting rapport building between team members and customers.

• 3 Months internship during school holidays

• 3 Months internship during school holidays