Muhammad Hossen Rawat
Beau Bassin
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
10
10
years of professional experience
Work History
Owner/Founder
TechVerse Co Ltd
05.2023 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established foundational processes for business operations.
- Trained and developed team members to build human capital.
- Established, optimized and enforced business policies to maintain consistency across industry operations.
- Founded and managed E-Commerce business, growing revenue to Rs 3.5M in first 6 months
- Planned and executed web, SEO, database marketing and social media advertising campaigns.
- Directed traffic growth strategies, SEO, content distribution, email marketing and trackbacks.
Operations Manager and Business Development Executive
Pavilion Marketing Ltd
10.2020 - 04.2023
- Head of a team of around ten (10) staff including night planners, drivers, and dispatchers
- Developed and implemented strategies to maximize customer satisfaction.
- To make sure that products are well tagged and delivery sheets are done correctly
- To market the services and bring in new clients
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
Valuation Executive
Aestima Ltd
02.2020 - 10.2020
- Effectuate site visits, take measurements, and prepare valuation reports
- Liaise with bank managers (Loan department)
- Liaise with individual clients.
- Assisted in preparation of presentations, data tables and other documents for investor meetings.
- Created and maintained precise and accurate models, charts and reports.
Business Development and Operations Manager
Property and Facilities ltd
04.2018 - 01.2020
- Optimized workflow through identification and improvement of various processes and related procedures
- Determined project schedules and maintained timeline with proactive adjustments to workflow
- Uphold quality standard by monitoring and correcting work
- Developed and deepened relationships to form lasting and loyal partnerships
- Head of a team of 150 employees for outsource cleaning services
- Responsible for business development, contract preparations, and marketing.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Sales and Marketing Officer
Seriplus Ltee
01.2017 - 03.2018
- Being the first point of contact for potential clients
- Head of a team of 40+ production staff and delivery
- Head of Procurements.
Legal and Compliance Trainee
SWAN Insurance Ltd
05.2014 - 08.2014
- To assist and learn from the legal and compliance officer
- Had the responsibility to proof read documents before submitting or emailing.
Education
LLB (Hons) -
Middlesex University London
BCom Marketing and Management -
Charles Telfair Institute
Foundation Course -
Charles Telfair Institute
Moka, Mauritius03.2012
School Certificate - O-Level -
Bell-Village State Secondary School
Port-Louis, Mauritius11.2009
Skills
- Fluent in written and spoken English and French
- Competent team worker
- Very competent in MS Office tools
- Thorough knowledge in the Law of Contract
- Budget Administration
- Business Management
- Business Marketing
- Sales Leadership
- Investor Relations
- Business Planning
- Project Estimating
- Marketing
- Business Launch
- Small Business Operations
Volunteer Experience
- Model United Nations - Best delegation (class of 2010)
- Treasurer of the Law Society at the Middlesex University London
Languages
English, French
Native language
Urdu
Upper intermediate
B2
Timeline
Owner/Founder
TechVerse Co Ltd
05.2023 - Current
Operations Manager and Business Development Executive
Pavilion Marketing Ltd
10.2020 - 04.2023
Valuation Executive
Aestima Ltd
02.2020 - 10.2020
Business Development and Operations Manager
Property and Facilities ltd
04.2018 - 01.2020
Sales and Marketing Officer
Seriplus Ltee
01.2017 - 03.2018
Legal and Compliance Trainee
SWAN Insurance Ltd
05.2014 - 08.2014
LLB (Hons) -
Middlesex University London
BCom Marketing and Management -
Charles Telfair Institute
Foundation Course -
Charles Telfair Institute
School Certificate - O-Level -
Bell-Village State Secondary School
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