Nathaniel Rose
Mahebourg,Mauritius
Summary
Highly educated senior representative with excellent skills. Well-trained in working for organizations in industries. Known for dedicated attitude and drive to work hard.Good abilities in excel and time management
Overview
6
6
years of professional experience
Work History
Senior Representatives Real Time Management
Concentrix
Ebene, Mauritius
01.2020 - Current
- Maintain constant communication across departments/sites to acquire and communicate details that influence call volume delivery, AHT or adherence against forecast.Monitor headcount requirements and make real-time staffing adjustments to ensure that service goals are met.Update and send reports to analyze trends and improve the efficiency and effectiveness of the organization.Ability to make independent, sound decisions on business and systems impact.Ability to deal with last minute changes, solve problems and the unexpected challenges will be necessary.Demonstrated ability to comprehend, analyze, and interpret information.
Advisor
Allianz
Ebene, Mahebourg
08.2019 - 01.2020
- Assisted with the preparation of tax documents for filing purposes.
- Reviewed client portfolios regularly to ensure compliance with established risk parameters.
- Created tailored retirement plans based on individual needs and preferences.
Remedial Teacher
Loreto College Bambous Virieux
Bambous, Mauritius
02.2019 - 08.2019
- Provided individual and group instruction to students with learning disabilities.
- Created lesson plans based on student's IEPs and classroom objectives.
- Conducted assessments of student performance, including standardized tests, informal assessments, and anecdotal records.
Education
High School Diploma -
St Joseph College
Curepipe11-2017
Bsc in Mathematics And Statistics - Science
University of Mauritius
Reduit Mauritus Skills
- Customer rapport
- Performance analysis
- Team management & Time Management
- Quick Decision-Making
- Attention to details & Problem-Solving
- Effective Communication & Adaptability
Timeline
Senior Representatives Real Time Management
Concentrix
01.2020 - Current
Advisor
Allianz
08.2019 - 01.2020
Remedial Teacher
Loreto College Bambous Virieux
02.2019 - 08.2019
High School Diploma -
St Joseph College
Bsc in Mathematics And Statistics - Science
University of Mauritius