Friendly student aspiring to find position in restaurant industry. Prepared to apply communication skills and help team. Excited to engage in busy environment and embrace opportunities.
Hi, I’m
Marie christina joelle Lacmal
FLACQ,Mauritius
Summary
Overview
2
years of professional experience
4
years of post-secondary education
Work History
full time Lux*Grand Baie Hotel (5+star) , Mauritius
Restaurant Hostess
09.2021 - 12.2021
Job overview
- Processed reservations and take-away orders by phone, answered customer questions and provided accurate waiting times.
- Documented guest reservations and preferences, communicating changes to restaurant staff using UpMenu.
- Promoted process improvement by communicating guest feedback to management.
- Greeted guests and escorted to tables, minimising wait times.
- Maintained clean and orderly reception area to uphold brand standards.
- Prepared dining room for special functions.
- Advised customers on restaurant dishes and special offers.
Full time Pizza Inn Jumbo Phoenix , Mauritius
Cashier
01.2020 - 12.2021
Job overview
- Completed opening and closing procedures each day.
- Reduced customer wait times through optimised checkout processes.
- Delivered outstanding customer care with proactive sales and listening skills.
- Educated customers on promotions, offers and special events to enhance product sales.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Used cash registers and POS systems to request and record customer orders and compute transactions.
- Greeted customers entering store and responded promptly to customer needs.
- Used POS register system to total values and complete cheque, card, or mobile payments.
Education
DARWIN COLLEGE , MAURITIUS Mauritius
GCSEs from Science
05.2011 - 06.2015
University Overview
Skills
- Menu presentation
- Well written and spoken in English and French
- Fine dining restaurant knowledge
- Popular with guests
- Guest seating arrangements
- Dedicated
- Open and honest
- Ready to work odd hours
- Good interactive skills
- Good interpersonal skills
- Able to work in a team , under pressure and take initiatives
Languages
English
Intermediate
French
Intermediate
Timeline
Restaurant Hostess
full time
09.2021 - 12.2021
Cashier
Full time
01.2020 - 12.2021
DARWIN COLLEGE , MAURITIUS
GCSEs from Science
05.2011 - 06.2015
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