FREELANCE BRANCH OFFICER
ROGERS CAPITAL
PORT LOUIS, PORT LOUIS
03.2025 - Current
- Opened new accounts for customers with appropriate paperwork.
- Developed or analyzed information to assess current or future financial status of firms.
- Conducted internal audits to evaluate efficiency of branch operations.
- Performed cash balancing activities to ensure accuracy of teller drawer totals.
- Analyzed market trends and competitor offerings in order to make recommendations for product development or improvement initiatives.
- Verified customers' identities using government-issued identification.
- Provided excellent customer service to ensure customer satisfaction and loyalty.
- Processed customer transactions, including deposits, withdrawals and loan payments.
- Ensured compliance with applicable banking laws and regulations.
- Trained new employees on branch procedures and policies.
- Reviewed account records to ensure accuracy of information.
- Monitored customer satisfaction surveys and implemented changes accordingly.
- Coordinated approval or rejection of lines of credit or commercial, real estate or personal loans.
