Summary
Overview
Work History
Education
Skills
Certification
Timeline
AdministrativeAssistant

Chandan B G

Bengaluru

Summary

Dynamic Digital Channels and IT Manager specializing in Omni Channel banking solutions. Proven expertise in microservices and Agile project management, driving successful implementations and enhancing customer experiences. Adept at mentoring teams and resolving complex issues, ensuring security and integrity across digital platforms. Driven with a passion for innovation and process improvement demonstrated over 14 years in technical roles.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Digital Channels Manager

Rogers Capital
12.2023 - Current
  • Involved in complete project life cycle for the Digital channel’s implementation for the bank involving requirement gathering, product designing, system evaluation and implementation.
  • Designing a complete Omni Channel experience for the bank customers in Internet and Mobile banking channels using figma.
  • Maintenance of the complete Digital Channels setup in Redhat Openshift, Prometheus, Rabbit MQ, Kong, etc.
  • Involved resolving issues raised while meeting the necessary SLA’s and ensuring the security and integrity of all the Channels. Managing external vendors and internal teams to achieve the goals.

Technology Specialist, Technology Architect

Coforge Limited
09.2020 - 12.2023
  • Lead and manage the team for customization development and post-live support of corporate digital banking solutions for leading bank in U.K.
  • Hands-on expertise debugging and troubleshooting to find the root cause and to provide optimal solution.
  • Worked on building new DevOps pipelines and manage microservices deployment in Redhat Openshift.
  • Planning release, dependencies and change management.
  • Mentoring new joiners and knowledge sharing sessions with other internal team members.
  • Co-ordinate with Incident, risk management and higher management to report and provide plans.
  • Work with product owners and business analysts for requirements and solutioning.

Technology Analyst

Infosys Ltd.
09.2010 - 08.2020
  • Implementation and delivery expert of Finacle Digital Banking Product - FEBA and DEH at various banks across Africa and Middle-East.
  • Worked in all phases and types of projects performing data migration, product installation, configuration management, customization development and testing.

Education

M.B.A Specialization in I.T -

KSOU
Mysore
08-2025

B.E -

Malnad College of Engineering
Hassan
07-2010

Skills

  • Cloud and App - Redhat Openshift, AWS, IBM WAS - IHS, JBOSS, Weblogic
  • Programming and Database - Java, Springboot, DEH-OCH, PL-SQL, Oracle, PostgreSQL, Redis
  • RCA, Monitoring and Alerting - ELK, Dynatrace, Prometheus
  • Project management - Agile-JIRA, HLD, DLD, FSD TDD
  • Others - Control-M, GIT, Jenkins, Postman
  • Coaching and Mentoring
  • Product, Release and Change management
  • Incident and Complex-Problem management

Certification

  • Certified ITIL Foundation Certificate in IT Service Management from PeopleCert.
  • Certificate of Programme in Digital Banking by IIT-Madras.

Timeline

Digital Channels Manager

Rogers Capital
12.2023 - Current

Technology Specialist, Technology Architect

Coforge Limited
09.2020 - 12.2023

Technology Analyst

Infosys Ltd.
09.2010 - 08.2020

M.B.A Specialization in I.T -

KSOU

B.E -

Malnad College of Engineering

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Chandan B G