Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
2
2
years of professional experience
Work History
Chat Host
Rank Interactive
Ebene
05.2024 - Current
Monitored chat to ensure compliance with company policy and guidelines.
Maintained a positive working relationship with fellow colleagues.
Provided customer service assistance in a professional and courteous manner.
Keep rooms fun, and players engaged.
Handled complaints and issues in rooms.
Back Office Assistant
Sunshine Suryavanshi Co Ltd
Petit Raffray
09.2023 - 12.2023
Managed back office workflow processes including document preparation, scanning and archiving activities.
Took deliveries of products from suppliers.
Inputing products' information on Shopaid software systems.
Responsible for stock inventory and providing change to cashier.
HR Intern
Marina Village Hotel Ltd (Lagoon Attitude)
Anse La Raie
06.2023 - 09.2023
Assisted with the recruitment process by conducting initial phone screens and scheduling interviews.
Provided support in developing and maintaining employee files, including onboarding paperwork and other documents.
Compiled data from surveys and focus groups related to employee satisfaction levels.
Participated in exit interviews with departing employees to gain insight into their experiences at the company.
Maintained records of all personnel transactions such as hires, transfers, promotions, terminations.
Assisted the team as demanded.
Education
Bachelor of Science - Human Resources Management
Universite Des Mascareignes/Universite Des Limoges
Beauplan
09-2023
Cambridge A-level
Pamplemousses SSS
Beau Plan
11-2019
Skills
Team bonding
Good Communication skills
Time management and a positive attitude
Microsoft Office proficiency
Filing and data archiving
Administrative support and backroom maintenance
Relationship-building skills
Skills and creativity in engaging others
Conflict resolution
Chat moderation
Languages
French
Proficient (C2)
C2
English
Proficient (C2)
C2
Affiliations
Writing and Reading
Drawing
Nature Lover
Timeline
Chat Host
Rank Interactive
05.2024 - Current
Back Office Assistant
Sunshine Suryavanshi Co Ltd
09.2023 - 12.2023
HR Intern
Marina Village Hotel Ltd (Lagoon Attitude)
06.2023 - 09.2023
Bachelor of Science - Human Resources Management
Universite Des Mascareignes/Universite Des Limoges
Cambridge A-level
Pamplemousses SSS
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