Indinee Seetohul
Bon Accueil
Summary
I am currently working as a chat host for the past one year. This field of work has acquired me the skills to fulfill any delegated tasks and objectives on time with excellence, critical thinking and attention to detail. I aim to improve and develop my skills and use them in the best possible way for achieving the company's goal.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Chat Host
Rank Interactive
11.2022 - Current
- Moderating bingo chat rooms with a player capacity of 800 plus players while providing them with an entertaining and pleasant atmosphere through the chats.
- In charge of identifying any safer gambling cases and suspicious accounts, following the necessary procedure and alerting the concerned teams.
- working with backends such as DAYFORCE, COGS and VIRTUE FUSION.
- Resolved customer complaints, disputes and other issues in an efficient and timely manner.
- In charge of briefing the chat host team in case of promotional events, creating games surrounding these events and building advertising presets to be posted in rooms for these events.
- Creating shift reports for each of the bingo chat rooms based on customer interactions, activity levels, feedback and other relevant metrics.
- In charge of crediting players when hosting MRP events and chat games.
Baker
Creme de la Cookie
- Baking, decorating and packaging pastries.
- Greeting customers, answering questions, making recommendations, accepting orders and payments, and providing exceptional customer service.
- Keeping records relating to deliveries, inventory, and production levels.
- Taking client information and ensuring that deliveries are fulfilled accurately and on time.
- In charge of the online marketing of the business.
Education
School Certificate -
New Educational College
High School Certificate -
Modern College
Skills
- Customer Service
- Communication
- Data Entry
- Self-Management
- Creative Writing
- Pressure Handling
- Teamwork
- Microsoft Excel
- Team Collaboration
Certification
- Search Ads 360 Certification Exam - Google, 103455776
- Google Ads Display Certification - Google, 103115021
Timeline
Chat Host
Rank Interactive
11.2022 - Current
Baker
Creme de la Cookie
School Certificate -
New Educational College
High School Certificate -
Modern College
Similar Profiles
Roshni M. BeekharryRoshni M. Beekharry
Talent Acquisition Business Partner at Rank InteractiveTalent Acquisition Business Partner at Rank Interactive
Keshita RamtohulKeshita Ramtohul
Chat Host at Rank InteractiveChat Host at Rank Interactive
Peyusha Devi GukhoolPeyusha Devi Gukhool
Senior quality analyst at Rank InteractiveSenior quality analyst at Rank Interactive