Kalahnidhi Cooppen
Souillac
Summary
Dedicated professional committed to delivering results, continuous learning, and maintaining the highest standards. I only work with those who strive for excellence and are driven to achieve outstanding results. If there’s a skill I don’t have, I pick it up. Learning and adapting to new challenges is what I do best.
Overview
3
3
years of professional experience
Work History
Operations Manager
BLINK LTD
Long Mountain, Mauritius (Remote)
07.2024 - Current
- Sales & Revenue Growth: Achieved over eight figures in sales (MUR) in a single calendar year through strategic selling and relationship management, significantly contributing to business growth.
- Marketing & Brand Growth: Increased the company's Facebook following by 11% in 12 months through strategic content creation, audience engagement, and paid advertising, contributing to increased leads and directly complementing my sales achievements.
- Copywriting: Crafted compelling marketing copy, product descriptions, and sales campaigns to enhance customer engagement.
- Inventory Management: Oversee stock levels, ensuring efficient tracking, timely replenishment, and optimal product availability by coordinating with suppliers. (a shared responsibility)
- Creative Collaboration & Content Creation: Work closely with the design team to develop eye-catching posters, ads, and promotional materials that drive conversions. (initially handled independently for 12 months)
- Operational Involvement: Actively involved in key company operations, excluding delivery logistics, to ensure smooth workflow and efficiency.
- Customer Satisfaction: Delivered exceptional customer service by assisting customers with purchases, proactively addressing concerns, resolving issues promptly, and striving to maintain high satisfaction levels.
Sales and Administrative Officer
BLINK LTD
Long Mountain, Mauritius (Remote)
04.2024 - 06.2024
- Sales
- Website Management
- Graphic Design
- Administrative Operations
- Logistics Management
- Customer Support
- Social Media Marketing & Management
Trainee Software Developer
BioCulture Group
Riviere Des Anguilles, Mauritius
02.2024 - 03.2024
- .NET Core (C#)
- Software Design
- Software Documentation
Freelancer
BLINK LTD
Long Mountain, Mauritius (Remote)
01.2024 - 03.2024
- Sales
- Graphic Design
- Website Management
Driver & Merchandiser
Nandi Products LTD
Kalimaye Road Providence
07.2022 - 02.2023
- Part - Timer
- Communication Skills
- EQ
Education
BSc (Hons) in Information Technology (Top Up) -
UOM TRUST
Réduit12-2023
National Diploma Level 6 in IT -
MITD - School of IT, Electronics And Communication
Ebène06-2022
National Certificate Level 5 in IT -
MITD - School of IT, Electronics And Communication
Ebène05-2019
High School Diploma -
Forest Side S.S.S (Boys)
Forest Side - Curepipe11-2017
Skills
- Critical Thinker
- Quick Learner
- Analytical Problem-Solving
- Operations Management
- Sales Expertise
- Systems Thinker
- Operational Efficiency
- Digital Marketing
- Copywriting
- Operational Excellence
- Business Development
- Negotiation
Languages
Mauritian Creole
Native or Bilingual
English
Native or Bilingual
French
Professional Working
Timeline
Operations Manager
BLINK LTD
07.2024 - Current
Sales and Administrative Officer
BLINK LTD
04.2024 - 06.2024
Trainee Software Developer
BioCulture Group
02.2024 - 03.2024
Freelancer
BLINK LTD
01.2024 - 03.2024
Driver & Merchandiser
Nandi Products LTD
07.2022 - 02.2023
BSc (Hons) in Information Technology (Top Up) -
UOM TRUST
National Diploma Level 6 in IT -
MITD - School of IT, Electronics And Communication
National Certificate Level 5 in IT -
MITD - School of IT, Electronics And Communication
High School Diploma -
Forest Side S.S.S (Boys)