Kalahnidhi Cooppen
Souillac
Summary
Dedicated professional committed to delivering results, continuous learning, and maintaining the highest standards. I only work with those who strive for excellence and are driven to achieve outstanding results. If there’s a skill I don’t have, I pick it up. Learning and adapting to new challenges is what I do best.
Overview
3
3
years of professional experience
Work History
Operations Manager
BLINK LTD
07.2024 - Current
- Sales & Revenue Growth: Achieved over eight figures in sales (MUR) in a single calendar year through strategic selling and relationship management, significantly contributing to business growth.
- Marketing & Brand Growth: Increased the company's Facebook following by 11% in 12 months through strategic content creation, audience engagement, and paid advertising, contributing to increased leads and directly complementing my sales achievements.
- Copywriting: Crafted compelling marketing copy, product descriptions, and sales campaigns to enhance customer engagement.
- Inventory Management: Oversee stock levels, ensuring efficient tracking, timely replenishment, and optimal product availability by coordinating with suppliers. (a shared responsibility)
- Creative Collaboration & Content Creation: Work closely with the design team to develop eye-catching posters, ads, and promotional materials that drive conversions. (initially handled independently for 12 months)
- Operational Involvement: Actively involved in key company operations, excluding delivery logistics, to ensure smooth workflow and efficiency.
- Customer Satisfaction: Delivered exceptional customer service by assisting customers with purchases, proactively addressing concerns, resolving issues promptly, and striving to maintain high satisfaction levels.
Sales and Administrative Officer
BLINK LTD
04.2024 - 06.2024
- Sales
- Website Management
- Graphic Design
- Administrative Operations
- Logistics Management
- Customer Support
- Social Media Marketing & Management
Trainee Software Developer
BioCulture Group
02.2024 - 03.2024
- .NET Core (C#)
- Software Design
- Software Documentation
Freelancer
BLINK LTD
01.2024 - 03.2024
- Sales
- Graphic Design
- Website Management
Driver & Merchandiser
Nandi Products LTD
07.2022 - 02.2023
- Part - Timer
- Communication Skills
- EQ
Education
BSc (Hons) in Information Technology (Top Up) -
UOM TRUST
Réduit12-2023
National Diploma Level 6 in IT -
MITD - School of IT, Electronics And Communication
Ebène06-2022
National Certificate Level 5 in IT -
MITD - School of IT, Electronics And Communication
Ebène05-2019
High School Diploma -
Forest Side S.S.S (Boys)
Forest Side - Curepipe11-2017
Skills
- Critical Thinker
- Quick Learner
- Analytical Problem-Solving
- Operations Management
- Sales Expertise
- Systems Thinker
- Operational Efficiency
- Digital Marketing
- Copywriting
- Operational Excellence
- Business Development
- Negotiation
Languages
Mauritian Creole
Native or Bilingual
English
Native or Bilingual
French
Professional Working
Timeline
Operations Manager
BLINK LTD
07.2024 - Current
Sales and Administrative Officer
BLINK LTD
04.2024 - 06.2024
Trainee Software Developer
BioCulture Group
02.2024 - 03.2024
Freelancer
BLINK LTD
01.2024 - 03.2024
Driver & Merchandiser
Nandi Products LTD
07.2022 - 02.2023
BSc (Hons) in Information Technology (Top Up) -
UOM TRUST
National Diploma Level 6 in IT -
MITD - School of IT, Electronics And Communication
National Certificate Level 5 in IT -
MITD - School of IT, Electronics And Communication
High School Diploma -
Forest Side S.S.S (Boys)
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