Jalaalud-deen Fuzurally
Phoenix
Summary
At Zain Pharmacy, I leveraged my expertise in drug inventory management and exceptional customer service skills to enhance patient care, reducing medication errors by developing a quality improvement program. My proactive approach in educating patients and healthcare professionals alike significantly improved medication adherence and pharmacy efficiency.
Overview
3
3
years of professional experience
Work History
Pharmacy Dispenser
Zain Pharmacy
Mauritius
12.2023 - 03.2024
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
- Reduced medication errors within the pharmacy by developing and implementing a continuous quality improvement program.
- Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
- Improved patient outcomes by providing comprehensive medication therapy management and counseling.
- Enhanced pharmacy efficiency by implementing new workflow processes and inventory management systems.
- Conducted regular audits of the pharmacy''s controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.
- Conducted thorough drug utilization reviews to identify potential drug interactions or contraindications, ensuring patient safety.
- Participated in community outreach events, educating the public about proper medication use, storage, and disposal techniques.
- Served as liaison between the pharmacy department and other healthcare professionals, facilitating communication regarding patient care plans.
Assistant Commercial Manager
Adil Awasil
Quatre Bornes
01.2021 - 01.2023
- Collaborated with stakeholders to develop tailored solutions addressing unique challenges while adhering to budget restrictions.
- Conducted comprehensive market research to identify trends, gain insights, and inform strategic planning decisions.
- Supported business development activities through active participation in industry events, conferences, and networking opportunities.
- Developed comprehensive financial models for accurate forecasting of project costs, ensuring optimal profitability.
- Increased revenue growth by actively pursuing and acquiring new clients within the targeted industry sectors.
- Negotiated favorable terms in contracts with suppliers for reduced costs without compromising quality or delivery timelines.
- Improved resource allocation by analyzing historical data and adjusting staffing levels accordingly.
- Enhanced client relationships by providing exceptional service and maintaining consistent communication.
Education
High School Certificate - Sciences
Collège Du St Esprit
Sir Virgil Naz Quatre Bornes 11.2023
School Certificate - Sciences And Computer Science
IMPERIAL COLLEGE
Curepipe 04.2021
Skills
- Customer Service and Communication Skills
- Prescription Verification
- Drug Inventory Management
- Medication Dispensing
- Dispensing Medications
- Drug safety
- Maintaining records
- Prescription Filling
- Sales skills
- Pharmacy Ethics
- Patient education and counseling
- Billing management
- Resolving Complaints
- Documentation skills
- Compounding experience
- Safety awareness
- Immunization Administration
- Drug Interactions Knowledge
- Vaccination Administration
- Continuing education
Accomplishments
1.Veterinary Medicine Student Pursuing a degree in veterinary medicine, demonstrating a commitment to animal health and welfare.
2.Athletic AchievementsActively involved in athletics, showcasing discipline, teamwork, and physical fitness.
3. Interest in Arts and PhilosophyEngaged in studying and exploring philosophy, literature, poetry, mystical topics, and art, highlighting a well-rounded and reflective nature.
3. Entrepreneurial AspirationInterested in starting a business in Mauritius, showing entrepreneurial spirit and a desire to bring innovative business models to your community.
4. Cultural and Religious SensitivityDemonstrates respect and sensitivity towards religious and cultural values, as seen in the way you wish to communicate with others.
5. Language Skills Fluent in multiple languages (English,Frenchand urdu), showing strong communication skills.
6. Strong Social Media PresenceActive on social media, particularly Instagram, indicating proficiency in digital communication and networking.
Timeline
Pharmacy Dispenser
Zain Pharmacy
12.2023 - 03.2024
Assistant Commercial Manager
Adil Awasil
01.2021 - 01.2023
High School Certificate - Sciences
Collège Du St Esprit
School Certificate - Sciences And Computer Science
IMPERIAL COLLEGE