Daneshwaree Bungchee
Rivière Du Rempart
Summary
Senior Accounting and Finance Coordinator with comprehensive experience in both customer service and accounting within the shipping industry.
Skilled in managing customer relationships and ensuring financial accuracy across accounts receivables' reporting.
Proficient in using systems such as SAP and FIS, to track shipments, and manage financial transactions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Senior Accounting and Finance Coordinator
Hapag Lloyd
04.2025 - Current
- Leading the preparation and analysis of complex monthly, quarterly, and annual financial reports.
- Managing high-risk accounts receivable portfolios, proactively identifying and mitigating payment risks through detailed credit assessments and close collaboration with the Credit Management team.
- Conducting training sessions for new hires on finance-related processes, dispute handling, credit controls, and reporting tools.
- Take ownership of reporting, including aging reports and DSO tracking.
- Participating in global upskilling and process automation initiatives aimed at enhancing efficiency and reducing manual workloads.
Accounting and Finance Coordinator
Hapag Lloyd
11.2022 - 04.2025
- Coordinated the preparation and presentation of monthly and quarterly financial reports for management, ensuring accuracy and adherence to the company policies and accounting standards.
- Monitored outstanding accounts receivable balances, following up with clients to ensure timely payments. Worked closely with
the sales and operations teams to resolve billing issues and disputes. - Assessed the creditworthiness of new and existing customers, collaborating with the Credit Management department to set
appropriate credit limits. Monitored accounts for signs of potential payment risks. - Developed and maintained strong working relationships with clients, understanding their payment cycles and offering flexible
solutions to meet both client needs and company objectives. - Generated weekly and monthly aging reports to track overdue invoices and assess cash flow.
- Acted as the point of contact for customers regarding billing disputes, working collaboratively with the customer service and operations teams to resolve issues quickly and maintain strong customer relationships.
Customer Service Coordinator
Hapag Lloyd
07.2022 - 10.2022
- Assisted customers with processing shipping documents such as bills of lading, invoices, delivery orders and arrival notices ensuring compliance with company standards.
- Acted as the primary point of contact for customer complaints and service issues, resolving any concerns related to shipments, delays. Worked closely with internal teams to find swift, effective solutions and maintained customer loyalty.
- Demonstrated good telephone etiquette, promoting a positive company image.
- Worked effectively under pressure, maintaining high standards of service.
Education
Level 1 -
ACCA - London College of Accountancy
07-2025
High School Diploma - Business Administration and Management
Charles Telfair Institute
03-2023
Skills
- Shipping and Logistics Knowledge
- Customer Relationship Management
- Basic Financial and Billing Knowledge
- Communication Skills
- Multitasking
- Empathy and Active Listening
- Conflict Resolution
- Attention to Detail
Languages
3,B1,5,C1
Certification
- Lean Six Sigma Yellow Belt - Anexas Europe
Credential ID 108051707133113
Education and Training
other,other
Timeline
Senior Accounting and Finance Coordinator
Hapag Lloyd
04.2025 - Current
Accounting and Finance Coordinator
Hapag Lloyd
11.2022 - 04.2025
Customer Service Coordinator
Hapag Lloyd
07.2022 - 10.2022
Level 1 -
ACCA - London College of Accountancy
High School Diploma - Business Administration and Management
Charles Telfair Institute
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