Bibi Adiba Abdoola
Moka
Summary
Highly motivated and adaptable individual with a strong desire to embrace new challenges. Thrives under pressure, consistently delivers results in dynamic environments. Skilled at adjusting to evolving situations and effectively contributing to the enhancement of organizational brand and objectives. Committed to continuous personal and professional growth while supporting the achievement of strategic goals.
Overview
8
8
years of professional experience
Work History
Parts Sales & Support Officer (PSSO)
BIA Group | Equipment & Services
09.2023 - Current
- Manage the sales and distribution of aftermarket parts across different platforms.
- Prepare accurate quotes and process customer orders, ensuring timely and correct delivery of parts.
- Perform weekly calls with clients to discuss their needs, address concerns and ensure satisfaction with products and services
- Collaborate with Project Manager to identify strategies for boosting sales and expanding market opportunities.
- Coordinate with suppliers and internal teams (e.g., logistics, warehouse and procurement) to ensure smooth and efficient parts supply.
- Manage inventory levels to balance supply and demand, minimizing excess inventory.
- Act as backup team lead in the absence of the primary team lead, ensuring continuity of operations and team support.
Supply Chain Associate- SME(Subject Matter Expert)
Accenture Services Ltd
08.2021 - 09.2023
- Manage customer quotes and orders.
- Perform the Supply Chain Drumbeat, to ensure on-time delivery of materials to customers.
- Bring innovation and automation ideas to improve the daily tasks.
- Participate in required daily or weekly meeting.
- Handled manufacturing, purchasing, procurement, warehouse management, import and exporting and other supply chain functions to facilitate business operations.
- Managed production levels, identified material shortages and monitored inventory levels to meet order delivery requirements.
- Appointed as Acting teamlead coaching new associates to meet post-training job requirements and meet performance targets to meet client satisfaction.
- Worked flexible hours; morning, normal, night, weekend, and holiday shifts.
Transaction Processing Associate
Accenture Services Ltd
12.2017 - 08.2021
- Perform monthly critical and non-critical accounts reconciliation.
- Participate in governance calls with client for process improvement initiatives.
- Validation of invoices – Process, correct and reject documents.
- Posting of invoices in customer accounts using SAP.
- Ensuring that daily targets are achieved/exceeded by end of business days.
- Auditing self processed invoices to ensure quality is maintained and a low error rate.
- Keen to learn more processes and subsequently enrolled in additional trainings.
- Documentation of all new learnings or change in processes in the standard format and seek relevant approvals on a periodic basis.
Data Entry Operator
MSR Trading Ltd
02.2017 - 12.2017
- Identified, corrected and reported data entry errors.
- Maintained data entry requirements by following data program techniques and procedures.
Education
BSc (Hons) - Supply Chain Management
Honoris Educational Network
Some College (No Degree) - undefined
Mahatma Gandhi Secondary School
Moka01.2016
Skills
- Microsoft Office
- Friendly, Positive Attitude
- Time Management
- Good Work Ethic
- Customer Relationship Management
- Supply Chain Distribution
- Critical Thinking
- ERP Systems (SAP)
LANGUAGES
Creole Mauritian : First Language
English: C2 Proficient
French: B1 Intermediate
Urdu: C2 Proficient
Hobbies
-Photography
-Reading
-Car Racing
-Traveling
-Fitness and Sports
References
Zaheda Mungralee from MSE Trading Ltd
+230 57299292
Beebee Zeba Ameerally from Accenture Services(Mauritius)Ltd
Timeline
Parts Sales & Support Officer (PSSO)
BIA Group | Equipment & Services
09.2023 - Current
Supply Chain Associate- SME(Subject Matter Expert)
Accenture Services Ltd
08.2021 - 09.2023
Transaction Processing Associate
Accenture Services Ltd
12.2017 - 08.2021
Data Entry Operator
MSR Trading Ltd
02.2017 - 12.2017
Some College (No Degree) - undefined
Mahatma Gandhi Secondary School
BSc (Hons) - Supply Chain Management
Honoris Educational Network
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