
Dedicated professional with a strong foundation in customer service excellence and effective communication. Demonstrates collaborative teamwork and strategic problem-solving skills, contributing to successful outcomes in various projects. Committed to leveraging these competencies to drive organisational success and enhance client satisfaction.
Greet and welcome showroom visitors to create a friendly first impression.
Assess customer needs and recommend suitable vehicles during each consultation.
Explain vehicle features, specifications, pricing, and financing options clearly for decisions.
Arrange and conduct vehicle test drives to match preferences and driving needs.
Prepare accurate quotations and deeds of sale for confirmed purchases.
Follow up with enquiries to convert potential customers into completed sales.
Dispatched documents to required parties using approved courier procedures and records.
Collected cheques from leasing companies and deposited cheques to bank account.
Removed vehicles from port, transported them to showroom, and prepared for handover.
Customer service excellence
Effective communication
Collaborative teamwork
Strategic problem solving