Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zayna Bibi AUKAULOO

Belle Rose Quatre Bornes

Summary

Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.

Overview

23
23
years of professional experience

Work History

Managing Owner

Blue Lagoon Cold Storage
2020.01 - Current

Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.

Manage movement of goods in and out of production facilities.

Plans and directs activities such as sales promotions.

Kitchen Supervisor

Baghdad Fast Food
2013.09 - 2019.12
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Trained new team members on kitchen procedures, safety protocols, and company standards.
  • Controlled food costs and managed inventory.
  • Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.

Assistant Sales Manager

HM Rawat LTD
2005.09 - 2013.08
  • Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
  • Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
  • Assisted sales team with completing customer transactions and managing issues.
  • Developed strong client relationships for repeat business and increased referrals.

Administrative Clerk

M.S.P.C.A
2003.07 - 2005.07
  • Entered data into system and updated customer contacts with information to keep records current.
  • Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
  • Input data and processed system change to generate accurate reports.
  • Created and updated records and files to maintain document compliance.

Clerk/Typist

Neetoo Industries & Co. Ltd
2002.03 - 2003.06
  • Demonstrated flexibility in adapting to changing priorities while consistently meeting deadlines for assigned tasks.
  • Improved document organization by efficiently managing electronic and paper filing systems.
  • Provided exceptional support to senior staff members, handling complex clerical tasks as needed to ensure smooth operations within the department.
  • Developed strong relationships with vendors, ensuring timely deliveries and addressing any issues or discrepancies that arose during transactions.

Education

SC Holder - Accounting

Swami Sivananda State Secondary
Bambous
11.2001

Skills

  • Critical - thinking
  • Problem solving
  • Oral and written communication
  • Leadership
  • Time management
  • Marketing
  • Computer Literate
  • Adaptability
  • Tolerance
  • Willingness to learn

Timeline

Managing Owner

Blue Lagoon Cold Storage
2020.01 - Current

Kitchen Supervisor

Baghdad Fast Food
2013.09 - 2019.12

Assistant Sales Manager

HM Rawat LTD
2005.09 - 2013.08

Administrative Clerk

M.S.P.C.A
2003.07 - 2005.07

Clerk/Typist

Neetoo Industries & Co. Ltd
2002.03 - 2003.06

SC Holder - Accounting

Swami Sivananda State Secondary
Zayna Bibi AUKAULOO