Zaheen Banu Paraouty – Hassam

• Greeting and directing visitors, answering phone inquiries and handling complaints in a courteous, professional manner
• Ensuring office supplies are maintained, including checking inventory and working with vendors to ensure adequate levels of necessary supplies at all times
• Ensuring the confidentiality and security of files and filing systems
• Coordinating schedules, arranging meetings, distributing memos and reports and ensuring that everyone is kept current of necessary company news and information
• Operating copy equipment, fax machines, printers or other equipment necessary
• Good organization, time management and scheduling skills
• Experiencing using office management software, including word processing software and spreadsheets,microsoft Outlook.
• Strong communication skills
• Ability to multitask
• Attending to access door and welcome visitors by greeting them.
• Direct visitors to relevant department & Notify company personnel upon their arrival
• Attend to all visitor's queries, requests and appointments.
• Maintain reception area clean & tidy.
• Answer all phone calls, transfer calls, take messages and ensure call back.
• Make telephone calls for management & update internal phone directory.
• Prepare all outgoing dispatches and receive all incoming dispatches.
• Distribute all documents, materials and dispatches to respective departments.
• Fix appointments for directors or other personnel as and when necessary
• Assist Accounts department by processing customer payments, preparing purchase orders & banking / cheque payments.
• Contact suppliers and make complaints in case of telecommunication & other breakdown.
• Prepare purchase orders and send copies to suppliers and to departments originating requests.
• Determine if inventory quantities are sufficient for needs, ordering more materials when necessary.
• Respond to customer and supplier inquiries about order status, changes, or cancellations.
• Perform buying duties when necessary.
• Contact suppliers in order to schedule or expedite deliveries and to resolve shortages, missed or late deliveries, and other problems.
• Review requisition orders in order to verify accuracy,
• Prepare, maintain, and review purchasing files, reports and price lists.
• Compare prices, specifications, and delivery dates in order to determine the best bid among potential suppliers.
• Approve bills for payment.
• Follow up for company vehicles Insurance, Road Tax charges,Fitness & B.Carrier's License
• Take appointment & follow up of company vehicles servicing.

· Record all cash, cheque and credit transactions made

· Update unpaid accounts

· Keep accounts organized

· Participate in educational opportunities

· Make follow-up calls

· Keep records of payments

· Identify which accounts are overdue

· Contact people owing money

· Report back to management

• Examines shipping documents and verifies cargo to be released
• Records customs clearance requirements and authorises collection of cargo
• Calculates storage and clearance charges and bills customers
• Receives details of outgoing cargo, and arranges bookings of freight space and collection of goods from customers
• Provides information to customers on custom tariffs, tariff classifications and concessions, and methods of clearing goods.
• Follow up order with suppliers.
• Verify documents and Bill of Entry.
• Prepare manual costing and input of parts on the system.

• Recruiting new staff
• Making sure that staff get paid correctly and on time
• Managing pensions and benefits administration
• Approving job descriptions and advertisements
• Looking after the health, safety and welfare of all employees
• Organizing staff training
• Monitoring staff performance and attendance
• Ensuring candidates have the right to work at the organization
• Advising on disciplinary and employee performance problems
• Negotiating salaries, contracts, working conditions and redundancy packages with staff.

• Plan and develop merchandising strategies that balance customers’ expectations and company objectives.
• Analyses sales figures,customers reactions and market trends to anticipate product needs and plan product ranges/stock
• Collaborate with buyers, suppliers, distributors and analysts to negotiate prices, quantities and time-scales
• Maximise customer interest and sales levels
• Build constructive customer relationships and team with channel partners to build pipeline and close deals
• Remain up to date with industry’s best practices

• Providing general secretarial assistance to the Office.
• Receiving visitors, responding to routine requests for information, receiving and screening all correspondences and distributing them to various offices.
• Coordinating and monitoring multiple and diverse work processes and activities to ensure that management decisions are properly carried out and products are delivered in a timely manner;
• Being accountable for the smooth operation of the office work, support work and related systems within the Office by organizing and coordinating workflow.
• Contributing to the organization of events and ceremonies;
• Supporting office administration activities including management of stationery and consumables stores.