YOGESHWAREE TEELUCKCHAND
Plaine Wilhems ,Rose Hill
Summary
Motivated and responsible individual with strong communication and organizational skills. Able to work independently and as part of a team, with a positive attitude and willingness to learn. Committed to delivering high-quality work and contributing effectively to organizational goals.
Overview
3
3
Languages
8
8
years of post-secondary education
8
8
years of professional experience
Work History
Secretary
Anil Mechanics Garage
03.2019 - Current
- Scheduled appointments and conducted follow-up calls to clients.
- Delivered prompt and professional responses to inquiries, effectively resolving issues to enhance customer satisfaction.
- Managed multi-line phone system, greeting callers warmly to create positive first impressions.
- Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
- Cultivated strong customer relationships through timely responses and proactive accommodations of unique requests.
- Entered data into system and updated customer contacts with information to keep records current.
Shop Assistant / Secretary
Vision Care Opticians LTD
01.2025 - 04.2025
- Organised stock and checkout area while serving customers, ensuring smooth operations on shop floor.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Guided customers in locating products and alternative items, enhancing their shopping experience.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Organised stock and checkout area proactively between serving customers to maintain orderly shop floor.
- Assisted customers with product selection and sales, recommending items to enhance overall transaction value.
- Make appointment and manage the optician's agenda through phone calls.
- Maintained accurate records and managed account details within IT systems.
- Completed opening and closing duties in line with established schedule.
Education
School Certificate And High School Certificate - Maths, Biology, Chemistry, French And English
St Andrew School
01.2009 - 01.2017
Skills
- Appointment scheduling
- Data entry management
- Document organization
- Record keeping
- Customer service
- Client relationship management
- Effective time management
- Ability to multitask
- Adaptability
- Ability to work with a Team
- Communication skills
- Fast learner
Languages
English
Proficient (C2)
C2
French
Intermediate
B1
Hindi
Intermediate
B1
Timeline
Shop Assistant / Secretary
Vision Care Opticians LTD
01.2025 - 04.2025
Secretary
Anil Mechanics Garage
03.2019 - Current
School Certificate And High School Certificate - Maths, Biology, Chemistry, French And English
St Andrew School
01.2009 - 01.2017