Yasoda Jankee
Grand Bois
Summary
Revenue-focused Sales and Marketing Representative with 9 years of experience implementing time-tested strategies for lead generation. Audience-obsessed marketing representative with proven history of building long-term customer devotion and client loyalty through focus on innovative marketing channel development.
Overview
8
8
years of professional experience
Work History
Sales and Marketing Representative
Sentorette Pei
01.2016 - Current
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Participated in skills development initiatives to promote team competence and success.
- Conducted competitor analysis to identify gaps in the market and developed strategies to capitalize on those opportunities.
- Met existing customers to review current services and expand sales opportunities.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases..
- Worked flexible hours across night weekend and holiday shifts.
Educator
Psea
05.2023 - 03.2024
- Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students indifferent to their profiles.
- Established strong relationships with parents through regular communication, fostering a supportive network for student success.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours in leading school projects for the English Speaking Union (ESU).
- Applied effective time management techniques to meet tight deadlines.
Intern Research Assistant
Open University of Mauritius
06.2019 - 07.2019
- Conflict resolution: Time management and punctuality; Emergency response for in flux registration of students within set deadline.
- Analyzed problems and worked with teams to develop solutions.
- Adaptability and flexibility: Positive attitudes, poise, and composure; Ability to problem-solve;
- Ability to speak multiple languages in organizing workshops on Research Integrity 'Live Streaming with UNISA'
- Gained hands-on experience in various operating office machines, increasing proficiency and expanding technical skill set.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele for the Student Support Programme [SSP]..
Trainee Primary School Teacher
BCC School
06.2018 - 07.2018
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.
- Supported organizational objectives with help from existing employees.
- Skilled at working independently and collaboratively in a team environment.
- Provided regular feedback to students on progress and assigned grades based on performance.
- Excellent communication skills, both verbal and written.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Provided warm, supportive environment for developing academic, social, and emotional growth.
- Promoted inclusive learning environments by adapting instructional strategies to meet the needs of all learners, including those with special needs or English language learners.
- Kept classroom clean, organized, and safe for students and visitors.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
Checkout Operator
Winner's, IBL
11.2017 - 04.2018
- Worked flexible hours across night, weekend, and holiday shifts.
- Actively listened to customer needs and helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Maintained a clean and organized items on shelves of checkout area, ensuring a positive shopping experience for patrons.
- Utilized strong communication skills to explain promotions or special offers clearly to customers during their visit.
- Enhanced customer satisfaction by efficiently scanning items and accurately processing payments.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Set up front-end merchandise displays to attract customers and showcase store products.
- Supported loss prevention efforts by adhering strictly to company guidelines regarding theft prevention measures at the point of sale.
- Adhered closely to safety protocols when bagging items, minimizing risk of damage or breakage during transport.
- Approached every question or concern with calm and level-headed approach.
- Strengthened communication skills through regular interactions with others.
- Worked flexible schedule and extra shifts to meet business needs.
Meat Clerk
IBL Winner's
11.2017 - 11.2017
- Achieved greater customer loyalty through consistent delivery of exceptional service tailored to individual preferences or dietary requirements.
- Prepared and packaged meat products by cutting and grinding meat to customer specifications.
- Maintained meat slicer, wrapping machine and other equipment to prevent breakdowns and delays.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Post Graduate Certificate in Education - English Education
Mauritius Institute of Education
Reduit03.2024
Bachelor of Arts - Humanities
University of Mauritius
Reduit, Mauritius10.2021
High School Diploma -
France Boyer De La Giroday State Secondary School
Plaine Magnien, Mauritius11.2017
Diploma in Hindi Literature -
Hindi Sahitya Sammelan, Illahbaad
01.2010
Skills
- Customer Service
- Team Management
- Interpersonal Communication [MUN 2016]
- Conflict Resolution
- Computer Skills [IC3 2013]
- Social Perceptiveness
- Stock management
- Food safety and sanitation
Born
01/14/99
Badminton
- Improves concentration levels to be more focused, alert and agile.
- Promotes solid teamwork.
- Brain-stimulating strategies to learn
Timeline
Educator
Psea
05.2023 - 03.2024
Intern Research Assistant
Open University of Mauritius
06.2019 - 07.2019
Trainee Primary School Teacher
BCC School
06.2018 - 07.2018
Checkout Operator
Winner's, IBL
11.2017 - 04.2018
Meat Clerk
IBL Winner's
11.2017 - 11.2017
Sales and Marketing Representative
Sentorette Pei
01.2016 - Current
Post Graduate Certificate in Education - English Education
Mauritius Institute of Education
Bachelor of Arts - Humanities
University of Mauritius
High School Diploma -
France Boyer De La Giroday State Secondary School
Diploma in Hindi Literature -
Hindi Sahitya Sammelan, Illahbaad
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