Yashvi Goness
Petit camp, phoenix
Summary
Studying a Diploma in IT Cybersecurity and a Diploma in Event Management, combined with hands-on experience in customer service. Highly computer literate, detail-oriented, and skilled at problem-solving, client relations, and multitasking in dynamic environments. Eager to leverage technical knowledge and interpersonal skills to contribute effectively in IT, cybersecurity, or service-focused roles.
Overview
1
1
year of professional experience
Work History
Sales Supervisor
Cafeinn
11.2024 - 01.2025
- Trained and mentored new sales staff on product knowledge and customer engagement strategies.
- Supervised daily sales operations to ensure team objectives were met efficiently.
Sales Assistant
Fastclick LTD
10.2024 - 12.2024
- Assisted customers in selecting products and provided knowledgeable recommendations.
- Processed sales transactions accurately and efficiently using point-of-sale systems.
- Maintained organized merchandise displays to enhance customer experience and drive sales.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction.
Waiter
Sugar Beach Resort
10.2023 - 01.2024
- Provided excellent customer service by promptly addressing guest needs and inquiries.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Assisted in training new staff on menu items and service protocols.
Education
SC - IT, Accounting, Design & Technology
Dr Regis Chaperon
Belle Rose, Mauritius01-2024
Diploma - IT Cybersecurity
Polytechnics Mauritius
Ebene02-2026
High School Diploma - Accounting, Business
Private
01-2026
Diploma - Event Management
Alison
Online09-2025
Skills
- Cash handling
- Relationship building
- Brand representation
- Effective negotiation
- Customer satisfaction
- MS office software
- Problem identification
Languages
English
Advanced (C1)
French
Advanced (C1)
Spanish
Elementary
Timeline
Sales Supervisor
Cafeinn
11.2024 - 01.2025
Sales Assistant
Fastclick LTD
10.2024 - 12.2024
Waiter
Sugar Beach Resort
10.2023 - 01.2024
SC - IT, Accounting, Design & Technology
Dr Regis Chaperon
Diploma - IT Cybersecurity
Polytechnics Mauritius
High School Diploma - Accounting, Business
Private
Diploma - Event Management
Alison