As a junior software developer with a strong foundation in software development and IT service management, I am eager to transition into a role focused on ITSM and Salesforce technologies. My experience at Elca Mauritius and Clarity Labs LTD has equipped me with essential skills in software development, issue resolution, and collaboration within agile teams. I possess a strong analytical mindset, a commitment to process improvement, and a dedication to delivering high-quality IT solutions. With a proven ability to identify and resolve technical issues, work effectively with cross-functional teams, and adapt to new technologies, I am well-prepared to contribute to the success of your ITSM and Salesforce initiatives.