Dedicated waiter with a proven track record in customer service and menu expertise, ensuring exceptional dining experiences in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Waiter (5th Contract)
Mystic Cruises
04.2025 - 10.2025
Provided excellent customer service in a fast-paced dining environment.
Took and entered guest orders accurately using POS system.
Assisted in setting up dining areas for various events and services.
Collaborated with kitchen staff to ensure timely food delivery.
Maintained cleanliness and organization of dining and service areas.
Supported team members during busy shifts to enhance efficiency.
Checked with customers to ensure that they were enjoying their meals.
Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
Provided excellent customer service to ensure repeat customers.
Waiter (4th Contract)
Mystic Cruises
04.2024 - 11.2024
Provided exceptional customer service to enhance guest experiences on luxury cruises.
Collaborated with kitchen staff to ensure timely food and beverage delivery.
Maintained cleanliness and organization of dining areas throughout service shifts.
Assisted guests with menu selections and offered wine pairing recommendations.
Processed orders efficiently using point-of-sale systems for accurate billing.
Handled guest inquiries and resolved issues promptly to ensure satisfaction.
Trained new waitstaff on service standards and company protocols effectively.
Assistant Waiter (3rd Contract)
Mystic Cruises
01.2024 - 03.2024
Assisted servers in delivering food and beverages to guests efficiently.
Maintained cleanliness of dining areas and reset tables for new guests.
Collaborated with kitchen staff to ensure timely meal preparation and service.
Provided attentive customer service, anticipating guest needs during meals.
Participated in training sessions to improve service skills and product knowledge.
Assisted waiters in taking orders and delivering food to tables.
Bus Boy (2nd Contract)
Mystic Cruises
06.2023 - 01.2024
Maintained cleanliness and organization of buffet stations and dining areas.
Assisted guests with food selections and dietary inquiries.
Replenished food items promptly to ensure availability at all times.
Monitored food quality and freshness throughout service periods.
Collaborated with kitchen staff to coordinate buffet setup and breakdown.
Buffet Attendant ( 1st Contract)
Msc Cruises
08.2022 - 05.2023
Maintained cleanliness and organization of buffet area for guest satisfaction.
Assisted in food presentation and arrangement for optimal guest experience.
Monitored food temperatures to ensure safety and quality during service.
Engaged with guests to address inquiries and enhance dining experience.
Collaborated with kitchen staff to replenish food items as needed.
Implemented proper sanitation practices while serving food to guests.
Managed waste disposal efficiently to uphold cleanliness standards.
Waiter
Maritim Crystal Beach
02.2022 - 08.2022
Provided exceptional customer service to enhance dining experiences at a beachfront resort.
Assisted guests with menu selections and answered questions about dishes and beverages.
Took orders accurately and communicated them promptly to kitchen staff for preparation.
Delivered food and beverages efficiently while ensuring presentation met restaurant standards.
Maintained cleanliness of tables, dining area, and service stations throughout shifts.
Collaborated with team members to ensure smooth operations during busy service periods.
Cleaned dining room chairs, tables, floors and other surfaces regularly.