Results-driven Senior Software Test Analyst & Business Analyst with 12+ years of experience in Software Quality Assurance (SQA) across Banking, Insurance, Media, Real Estate, and HR & Payroll domains. Strong analytical, communication, and problem-solving skills with expertise in Manual and Automated testing, API testing, and Agile methodologies. Passionate about optimizing QA processes, mentoring teams, and ensuring high-quality software delivery.
KEY STRENGHTHS INCLUDE:
Comprehensive QA expertise – Proficient in Manual testing, test planning, test case creation, test execution, and defect tracking
✅ Agile & DevOps Leadership – Hands-on experience with Scrum, Sprint Planning, CI/CD pipelines, and DevOps tools
✅ Business Analysis & Stakeholder Engagement – Collaborated with product owners, business analysts, and developers to define requirements and optimize testing strategies Supported UAT Testing
✅ Mentorship & Training – Led QA improvement initiatives, mentored junior testers, and conducted training sessions for teams
TOOLS & TECHNOLOGIES
📌 Test Management: JIRA, ALM (Quality Centre), TestRail, Azure Test Plan, Redmine
📌 Automation Tools: Ranorex, Katalon, Quick Test Professional, Robot Framework, Jenkins
📌 Database & API Testing: SQL, Postman, REST API
📌 Programming Languages: HTML, Java, VBNET, SQL
KEY IMPROVEMENTS MADE:
✅ Concise & Impactful Content – Removed redundancy, focused on key achievements
✅ Measurable Impact Added – Included results-driven contributions
✅ Improved Readability- by organizing skills, tools, and technologies effectively
Certifications:
✅ ISTQB Foundation Certification (BCS – Chartered Institute of IT, 2013)
✅ IQBBA Certified Foundation Level Business Analyst (CFLBA) (GASQ, 2021)
✅ Excel360 Communication Foundation Program (Executive Mastery program-ReeIncarnate Academy, 2024)
Certifications:
✅ ISTQB Foundation Certification (BCS – Chartered Institute of IT, 2013)
✅ IQBBA Certified Foundation Level Business Analyst (CFLBA) (GASQ, 2021)
✅ Excel360 Communication Foundation Program (Executive Mastery program-ReeIncarnate Academy, 2024)