Armanda DavidJohn
Pamplemousses,PA
Summary
Detail-oriented professional with experience in guest relations, tee time check-in, and reservation management within golf operations. Skilled in POS systems, cash handling, and account maintenance. Focused on smooth guest experiences, accurate transactions, and dependable support for clubhouse and pro shop teams.
Overview
3
3
Languages
12
12
years of professional experience
Work History
Guest Services Attendant
Mont Choisy Le Golf
Pamplemousses
12.2025 - Current
- Processed reservations from patrons by phone and online, enhancing guest experience.
- Coordinated guest requests with clubhouse and golf operations teams to ensure seamless service.
- Assisted visitors with tee time check-in and provided course information.
- Answered phone calls, addressed customer inquiries, and directed calls to appropriate staff for efficient communication.
- Processed payments accurately and efficiently through cash register systems.
- Maintained client accounts by collecting, recording, and updating personal and financial information.
Pro Shop Attendant
Mont Choisy Le Golf
Pamplemousses
01.2024 - 12.2025
- Processed merchandise sales and payments using point-of-sale systems.
- Organized golf apparel, equipment, and shop displays for daily presentation.
- Maintained stock levels and restocked retail shelves and golf accessories.
- Supported pro shop operations with opening duties, closing tasks, and daily records.
- Received incoming shipments of new merchandise and stocked shelves accordingly.
- Processed sales transactions through cash registers quickly and accurately.
- Balanced daily tills at the end of each shift to ensure accuracy of cash register totals.
Career Break - Covid 19
self employed
Pamplemousses
01.2020 - 12.2023
- Due the the closure of my previous empolyer's business during the COVID-19 pandemic, I took time away from formal employment to focus on personal priorities.
Call Operator
COMDATA
Port Louis
02.2015 - 12.2020
- Answered inbound Comdata customer calls with courteous service.
- Confirmed cardholder details through Comdata support systems.
- Recorded call notes and case information in Comdata records.
- Escalated complex issues to proper Comdata departments.
- Resolved billing and account questions for COMDATA callers.
- Followed COMDATA compliance steps during sensitive call handling.
- Verified accuracy of data entered into the system prior to updating customer profiles or orders.
- Assisted customers with product and service information, order placement, payment processing and account maintenance.
- Operated telephone switchboards and systems to advance and complete connections.
Education
Higher School Certificate -
London School Of Maurituis
Maurituis01-2024
High School Diploma -
London College of Mauritius
Mauritius11-2012
Skills
- POS systems
- Tee time booking
- Reservation management
- Cash handling
- Reservation systems
- Customer account updates
- Guest relations
- Attention to detail
- Conflict resolution
Languages
English
Professional
French
Professional
Creole
Professional
Timeline
Guest Services Attendant
Mont Choisy Le Golf
12.2025 - Current
Pro Shop Attendant
Mont Choisy Le Golf
01.2024 - 12.2025
Career Break - Covid 19
self employed
01.2020 - 12.2023
Call Operator
COMDATA
02.2015 - 12.2020
Higher School Certificate -
London School Of Maurituis
High School Diploma -
London College of Mauritius