Yaditya Kumar Aucharaj
La-laura, St-pierre
Summary
I am confident and meticulous person who is able to apply himself individually and within a team environment in order to achieve set targets and goals. I am also ambitious, dependable and competent, with the ability to follow instructions accurately and reliably whilst also using initiative. I consider myself to be an effective motivator, fast learner and communicator, and can work well in challenging conditions where resourcefulness and ingenuity are required.
Overview
3
3
years of professional experience
Work History
IT Specialist
ELCA, Mauritius
06.2021 - Current
- Technical Support: Provide technical assistance and support to end-users, both employees and customers, to resolve hardware, software, and network-related issues. This may involve troubleshooting problems, answering questions, and providing solutions.
- Hardware and Software Maintenance: Install, configure, and maintain computer hardware, peripherals, and software applications. This includes regular updates, patches, and upgrades to ensure systems are secure and up to date.
- Network Management: Set up and maintain the organization's network infrastructure, including routers, switches, firewalls, and wireless access points. Monitor network performance, diagnose and resolve connectivity issues, and ensure data security.
- Security Management: Implement and maintain security measures to protect the organization's data and systems. This includes managing user access, firewall configuration, antivirus software, and security policies.
- Data Backup and Recovery: Develop and implement data backup and disaster recovery plans to ensure data integrity and availability in case of system failures or disasters. Regularly test and update these plans.
- Collaboration: Work closely with other IT team members, departments, and external vendors to plan and implement IT projects, upgrades, and improvements.
- Emergency Response: Be prepared to respond to critical IT incidents and outages, including outside of regular working hours, to minimize downtime and data loss.
Intern IT support officer
Scomat IBL group
08.2020 - 01.2021
- User Support: Provide technical assistance and support to end-users, including helping with hardware and software issues, password resets, and account management.
- Hardware Maintenance: Help maintain and repair computer hardware components such as desktops, laptops, printers, and peripherals. This may involve hardware upgrades or replacements.
- Network Support: Assist with basic network troubleshooting, including connectivity issues, IP address configurations, and router/switch configurations. Work with network
Education
BSc (Hons) Emerging Technologies - Information Technology
University Of Technology
La Tour Koenig, Pointe-aux-Sables11.2023
National Diploma in Information Technology - Information Technology
Mauritius Institute of Training And Development
Ebene03.2019
Higher School Certificate -
Saint Andrews College
Rose-Hill2016
School Certificate -
Nelson College
St-pierre 2013
Skills
- Good communication skills
- Enthusiastic ability to use initiative and cope with pressure
- Focused and highly dedicated
- Able to accept criticism
- Courteous when addressing
- A creativeness and open-minded approach to all challenges
- Good team spirit and friendly
- Able to listen and assimilate complex instructions
- Fast learner
- Highly productive
- Technical Issues Analysis
Languages
English, French, Mauuritian Creole
Native language
English
Advanced
C1
Timeline
IT Specialist
ELCA, Mauritius
06.2021 - Current
Intern IT support officer
Scomat IBL group
08.2020 - 01.2021
BSc (Hons) Emerging Technologies - Information Technology
University Of Technology
National Diploma in Information Technology - Information Technology
Mauritius Institute of Training And Development
Higher School Certificate -
Saint Andrews College
School Certificate -
Nelson College
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