Yaasiin Karimbocus
185/187 Bernardin De St Pierre Street, Vallée Des Prêtres
Summary
Versatile and results-driven IT professional with over a decade of hands-on expertise in Information Technology. Experienced in performance metrics analysis, database management, and driving business improvement processes through innovative solutions. Continuously striving for excellence in identifying opportunities for technology-driven enhancements and fostering seamless operations within dynamic IT environments.
Overview
18
18
years of professional experience
Work History
IT Manager
Cloudhub Co Ltd
07.2021 - Current
- Oversaw IT department operations and training.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Interacted and negotiated with vendors, outsources and contractors to secure products and services.
- Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
- Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements and costs.
- Implemented standard software and hardware to promote server data integrity.
- Implemented and maintained virtual private networks.
- Create, modify, and delete user accounts and groups within Active Directory.
- Manage user permissions, access rights, and group policies.
- Maintain and optimize the AD infrastructure, including domains, forests, and trust relationships.
- Configure and manage DNS (Domain Name System) and DHCP (Dynamic Host Configuration Protocol) services integrated with Active Directory.
Database Engineer
Aryza Services (Mauritius) Ltd
11.2020 - 06.2021
- Collaborated on ETL (Extract, Transform, Load) tasks, and maintaining data integrity
- Design, develop, and execute optimized SQL queries to retrieve and manipulate data efficiently from various databases
- Creating SSIS (SQL Server Integration Services) packages for tasks automation such as data migration, synchronization, and transformation processes.
- Optimize SSIS packages for performance, including tuning SQL queries, improving package execution time, and minimizing resource consumption.
- Monitor SSIS package execution, troubleshoot failures, and ensure proper logging and error handling mechanisms are in place.
- Implement security measures within SSIS packages to protect sensitive data during ETL process.
- Automate SSIS package execution using SQL Server Agent
Solutions Architect
Emtel Limited
11.2017 - 10.2020
- Worked with developers and engineers to realize technological solutions.
- Broke down technical ideas and issues into non-technical terms for business executives.
- Maintained current and in-depth understanding of business processes, needs and objectives.
- Worked on a "Smart Bus" project for the integration of advanced technologies and digital solutions into traditional bus systems to enhance their efficiency, safety, and overall functionality.
- Contributed in the integration of GPS systems for accurate tracking of bus locations, optimizing routes in real-time, and providing passengers with accurate arrival times.
- Provision of onboard Wi-Fi and connectivity for passengers to access the internet, work, or entertain themselves during the commute.
- Utilization of data analytics to optimize bus routes, improve scheduling, and enhance overall operational efficiency.
Head of IT
Le Défi Media Group
08.2010 - 11.2017
- Troubleshoot issues with websites and fixed scripting
- Implemented digital story telling for Journalist to enhance website contents.
- Provide software deployment support in staging and production environment
- Worked closely with Product Owners and Developers to enhance / optimize website loading
- Conceptualized, planned and executed original designs for wide range of website properties.
- Completely updated and redesigned user experience for media company website. (currently ranked as most visited website in Mauritius by Alexa)
- Used programming capabilities in PHP, SQL and JavaScript, HTML, CSS and other libraries as needed.
- Review of scripts ( SQL, CSS, PHP)
- Planned and engineered RESTful web services to manipulate dynamic datasets.
- Attend bug tickets related to centralised Content Management Systems ( Web Based)
- Reviewed code to validate structures, assess security and verify browser, device and operating system compatibility.
- Implemented Google Campaigns and SEO for various types of websites.
- Researched new technologies, software packages and hardware products for use in website projects.
- Create user manuals and update knowledge base system
- Test / Troubleshoot payment system for selling epaper ( MyT Money, Juice, PayPal, Credit/Debit Card)
- Represented web department at meetings with executives and discussed project goals and milestones
- Help in implementing and administering Microsoft Dynamics and Dynamics 365 Business Central for Marketing and Finance department.
IT Support Specialist
Le Défi Media Group
01.2006 - 07.2010
- Delivered onsite technical support for the group including Press and Radio.
- Determined hardware and network system issues using effective troubleshooting techniques.
- Helped streamline repair processes and update procedures for support action consistency.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Demonstrated professionalism and courtesy with journalists while working to resolve complaints, problems or respond to questions.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Created support documentation that empowered and enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Patched software and installed new versions to eliminate security problems and protect data.
- Removed malware, ransomware and other threats from laptops and desktop systems.
- Configured hardware, devices and software to set up work stations for employees.
Education
Advanced Management Programme -
Business Mauritius
04.2017
Bachelor of Science - Business Information Technology
University Of Greenwich
02.2010
Certified Ethical Hacker -
Asian School Of Cyber Laws
11.2009
Implementation Master: ISO 27001 - Certified Information Security Management Systems
International Security Applications
10.2009
Skills
- Highly skilled dual stack and Web App developer
- Good knowledge of SQL Server, PHP, CSS, HTML, JSON, Javascript
- Managed Cloud hosting services such Amazon Web Services (AWS) and Microsoft Azure
- Performance Metrics Analysis
- Database Management
- Business improvement process
- Developed, managed and maintained Wordpress and Drupal Websites
- Dynamics 365 understanding
- Solution Development Requirements gathering
- Google Analytics understanding
- Office 365 Management: Creating, modifying, and deleting user accounts / Managing user licenses and permissions for various Office 365 services / Setting up and configuring Office 365 applications and services according to organization's needs / Addressing user issues related to Office 365 applications, resolving technical problems, and providing technical support to users experiencing difficulties
References
References available upon Request
Timeline
IT Manager
Cloudhub Co Ltd
07.2021 - Current
Database Engineer
Aryza Services (Mauritius) Ltd
11.2020 - 06.2021
Solutions Architect
Emtel Limited
11.2017 - 10.2020
Head of IT
Le Défi Media Group
08.2010 - 11.2017
IT Support Specialist
Le Défi Media Group
01.2006 - 07.2010
Advanced Management Programme -
Business Mauritius
Bachelor of Science - Business Information Technology
University Of Greenwich
Certified Ethical Hacker -
Asian School Of Cyber Laws
Implementation Master: ISO 27001 - Certified Information Security Management Systems
International Security Applications
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