Wuygan DABY

mapou,Riviere du Rempart District

Summary

As a dedicated and enthusiastic professional, I bring a unique blend of skills that make me an invaluable asset to any organization. With trilingual fluency and exceptional communication abilities, I excel in providing outstanding customer service to diverse clientele. My experience in event planning and coordination ensures memorable experiences for guests, while my seriousness and diligence guarantee high-quality standards in all tasks. I thrive in fast-paced environments, effectively managing multiple responsibilities with a proactive approach. My problem-solving skills and adaptability allow me to address challenges swiftly and efficiently. Eager to contribute my talents, I am ready to start working at a moment’s notice, driven by a passion for excellence and a commitment to fostering positive guest experiences.

4o mini

Work history

Shop Employee

Habit Clothings

Caudan Waterfront, Portlouis

10.2022 - 12.2022

Assisted customers with product selection for enhanced shopping experience.
Provided information on products, resulting in informed decisions.
Operated cash register efficiently to expedite checkout process.
Maintained cleanliness of store, creating a welcoming atmosphere.
Collaborated effectively with team members to meet shop goals.

Education

O level - Science

College Du St-Esprit

Quatre Bornes, Plaines Wilhems District

01.2017 -

Skills

Communication Skills

Fluent Trilingual Communication: Proficient in Mauritian Creole, English, and French, allowing for effective interactions with diverse guests and staff
Active Listening: Ability to understand and respond to clients inquiries and concerns effectively

Interpersonal Skills

Empathy and Patience: Skill in managing clients needs and complaints with understanding and professionalism

Professionalism

Seriousness and Diligence: Strong work ethic, attention to detail, and commitment to maintaining high standards of service and cleanliness
Reliability: Consistently dependable, ensuring tasks are completed on time and to the expected quality

Organizational Skills

Time Management: Efficient in prioritizing tasks and managing time effectively to meet deadlines in a fast-paced environment
Multitasking: Capable of handling various responsibilities simultaneously while maintaining a calm demeanor

Problem-Solving Skills

Critical Thinking: Ability to assess situations quickly and develop effective solutions to guest issues or operational challenges
Adaptability: Flexibility in adjusting to changing situations and guest needs with a positive attitude

Technical Skills

Reservation and Booking Systems: Familiarity with hotel management software and online booking platforms to assist guests effectively
Basic Financial Acumen: Understanding of billing procedures, cash handling, and financial transactions to ensure accuracy

Teamwork and Collaboration

Collaboration: Experience working effectively within a team to achieve common goals and enhance clients experiences
Conflict Resolution: Ability to mediate and resolve conflicts among team members or guests diplomatically

Additional Skills

Cultural Awareness: Sensitivity to and respect for diverse cultures, enhancing guest interactions and experiences
Sales Skills: Ability to upsell services and amenities, contributing to hotel revenue and guest satisfaction

Languages

English

Fluent

French