Wonder Samuel Linsley Jeffry
Rose Hill
Summary
Proven sales and customer service expert with a track record of exceeding sales targets at Axa Customer Services and enhancing customer satisfaction at Euro Crm. Leveraging skills in sales closing and stress management, adept at leading teams to achieve and surpass goals. Demonstrated ability to innovate and drive results in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Sale Representative
SR Seafood
Plaine Wilhems
05.2024 - 10.2024
- Reset store displays for special events and seasonal merchandise changes.
- Coordinated with logistics teams to ensure timely delivery of products to customers.
- Generated new sales leads through cold calling and networking activities.
Demi Chef De Partie
Jw Marriott
10.2023 - 04.2024
- Developed recipes to meet consumer tastes, nutritional needs, and budgetary considerations.
- Supervised kitchen food preparation in demanding, high-volume environments.
- Streamlined kitchen processes to shorten wait times and serve additional guests.
Operateur De Saisie
Pulseo
Plaine Wilhems
08.2022 - 10.2023
- Analyzed and processed current data records to provide detailed reports.
- Transferred written information into databases to maintain consistent, accurate client records and project details.
- Recovered missing data and resolved statistical inconsistencies by communicating with source authors.
Call Agent
Euro Crm
Ebene
04.2021 - 03.2022
- Conducted follow-up calls to ensure customer satisfaction.
- Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
- Answered customer inquiries regarding products, services, billing and technical issues.
Call Agent
Canal+Contact
Ebene
01.2020 - 02.2021
- Resolved customer issues using problem-solving skills.
- Analyzed call logs to identify trends in service requests or problems.
- Managed multiple tasks simultaneously while meeting tight deadlines.
Televendeur
Axa Customer Services
Plaine Wilhems
07.2017 - 11.2019
- Achieved established sales targets by generating new customer accounts.
- Adhered to all applicable laws, regulations, policies, and procedures when conducting telemarketing activities.
- Identified potential customers through cold calling and database research.
Commis De Cuisine
Sofitel Imperial
Black River
02.2016 - 05.2017
- Maintained cleanliness of work areas throughout shift; cleaned up spills immediately.
- Cooperated with other staff members to maintain smooth workflow throughout shift hours.
Education
Some College (No Degree) - General Studies
Curepipe College
Curepipe 03-2015
Skills
- Sales closing
- Lead prospecting
- Solutions planning
- Client account management
- Sales expertise
- Stress management
- Professionalism
- Critical thinking
Affiliations
- Traill
- Boxing
- Social Activities
Languages
French
First Language
English
Intermediate (B1)
B1
Timeline
Sale Representative
SR Seafood
05.2024 - 10.2024
Demi Chef De Partie
Jw Marriott
10.2023 - 04.2024
Operateur De Saisie
Pulseo
08.2022 - 10.2023
Call Agent
Euro Crm
04.2021 - 03.2022
Call Agent
Canal+Contact
01.2020 - 02.2021
Televendeur
Axa Customer Services
07.2017 - 11.2019
Commis De Cuisine
Sofitel Imperial
02.2016 - 05.2017
Some College (No Degree) - General Studies
Curepipe College
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