Vishesh Gooljar
Triolet,PA
Summary
Detail-oriented Computer Science student with hands-on experience as Helpdesk Intern and IT Administrator Intern. Skilled in troubleshooting, system maintenance, and network administration, with a focus on enhancing cybersecurity measures. Eager to apply technical expertise to strengthen and protect digital environments.
Overview
5
5
years of professional experience
Work History
Help Desk Intern
Maubank
Ebene
03.2026 - Current
- Provided technical support to users via phone and remote connection.
- Resolved network connectivity issues for employees across the organization.
- Assisted in troubleshooting software and hardware issues for staff.
- Documented user inquiries and resolutions in the ticketing system.
- Maintained inventory of IT equipment and supplies for the department.
IT Administrator Intern
Lux* Holiday and Resorts
Grand Gaube
09.2024 - 04.2025
- Managed IT support requests and resolved technical issues for staff and guests.
- Assisted in maintaining network infrastructure and ensuring system reliability.
- Configured and installed hardware and software for new employee setups.
- Collaborated with vendors for hardware procurement and service support.
- Participated in routine system updates to enhance security measures and efficiency.
Sales Demonstrator
Jkalachand
Grand Baie
07.2021 - 10.2021
- Demonstrated product features to engage customers and boost interest.
- Educated customers on product benefits and usage for informed purchasing.
- Assisted in setting up displays to enhance product visibility and appeal.
- Collected customer feedback to inform future product development strategies.
Education
HSC 06/2021
Ramsoondar Prayag SSSSC 11/2018
Ramsoondar Prayag SSSSkills
- Technical support
- Network troubleshooting
- Remote support capabilities
- Basic troubleshooting
- Software installation
- User account management
- Security updates
- System maintenance
- Networks
- Problem solving
- Team collaboration
Languages
French
Intermediate (B1)
B1
English
Upper Intermediate (B2)
B2
Timeline
Help Desk Intern
Maubank
03.2026 - Current
IT Administrator Intern
Lux* Holiday and Resorts
09.2024 - 04.2025
Sales Demonstrator
Jkalachand
07.2021 - 10.2021
HSC 06/2021
SC 11/2018