Vinishka Ragonnate
No 83 Morcellement Orchidée
Summary
Motivated and dedicated student currently pursuing a degree in Accounting and Finance at Curtin University. My background in communication and critical thinking, combined with practical work experience in a different field, has strengthened my adaptability and professionalism. I am now ready to begin my accounting career and eager to apply my analytical skills, accuracy, and attention to detail within a finance or accounting team.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Concentrix CVG
04.2025 - Current
- Assisted customers with inquiries and resolved issues efficiently.
- Managed customer accounts and updated information in the system.
- Provided product knowledge and guidance to enhance customer experience.
- Handled escalated customer concerns and maintained professionalism at all times.
- Conducted training sessions for new hires on company policies and procedures.
Volunteer Client Services Coordinator
Family Business
04.2023 - Current
- Assisted in daily operations, including client interactions, car pick-up, and delivery logistics.
- Managed bookings, car availability, and customer service to enhance client satisfaction.
- Ensured efficient coordination between car rentals, returns, and maintenance.
- Answered emails, phone calls, and other correspondence from clients promptly.
Sales Representative
Exotic Group Industry
11.2023 - 01.2024
- Maintained accurate records of all sales and prospecting activities.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Generated new sales leads through cold calling and networking activities.
- Negotiated deals and handled complaints or objections.
- Listened to customer needs to identify and recommend best products and services.
Education
Accounting & Finance - Bachelor of Commerce
Curtin University
07.2025 - 11.2025
Dunputh Lallah SSS
Skills
- Bilingual communication
- Interpersonal communication
- Decision-making capabilities
- Training and mentoring
- Schedule Management
- Teamwork and collaboration
Accomplishments
- Leadership and Extracurricular Activities
President, Student Council [2023]
Led initiatives to improve student life, organized events, and represented the student body.
Member, Student Council [2021 – 2024]
Supported various council projects and collaborated with other members to address student needs.
Timeline
Accounting & Finance - Bachelor of Commerce
Curtin University
07.2025 - 11.2025
Customer Service Representative
Concentrix CVG
04.2025 - Current
Sales Representative
Exotic Group Industry
11.2023 - 01.2024
Volunteer Client Services Coordinator
Family Business
04.2023 - Current
Dunputh Lallah SSS