Vineiyen Sooprayen
Tyack,Mauritius
Summary
Results-oriented professional with a strong foundation in education and training in finance. Demonstrated success in goal-setting and team leadership, contributing to organizational achievements. Committed to enhancing team performance and driving continuous improvement initiatives.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Guest Specialist - Hospitality Industry
Concentrix
Ebene, Mauritius
11.2024 - 02.2025
- Resolved guest complaints quickly and efficiently while ensuring satisfaction.
- Adhered to company policies concerning data privacy and confidentiality when dealing with guests' personal information.
- Responded to guest inquiries via phone, email, or in person with a high level of customer service.
Intern
Moollan and Moollan
Quatre Bornes, Mauritius
01.2024 - 02.2024
- Provided assistance for invoicing requirements to ensure timely processing.
- Utilized document management system to organize files, ensuring data accessibility and accuracy.
- Collaborated with team members to achieve shared objectives efficiently.
Intern
Aya Garden Maintenance Company Limited
Verdun, Moka
11.2022 - 01.2023
- Organized and adjusted employee schedules to enhance operational efficiency.
- Monitored operations to ensure compliance with established standards.
- Supported manual tasks during staff shortages to maintain workflow continuity.
Education
Higher School Certificate
Curepipe College
Curepipe01-2025
Bsc (Hons) Banking And International Finance -
University of Technology
Skills
- Customer service
- Time management
- Language proficiency
- Strong empathy
- Detail-oriented
- Team collaboration
- Project management
- Document organization
- Computer skills
- Basic accounting
Languages
French
First Language
English
Advanced (C1)
C1
Certification
- Taekwondo certificates
- On going delf certificate
Affiliations
- Hiking
- Reading
- Swimming
Timeline
Guest Specialist - Hospitality Industry
Concentrix
11.2024 - 02.2025
Intern
Moollan and Moollan
01.2024 - 02.2024
Intern
Aya Garden Maintenance Company Limited
11.2022 - 01.2023
Higher School Certificate
Curepipe College
Bsc (Hons) Banking And International Finance -
University of Technology