Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Certification
Timeline
Generic

Vikram Teeluck

Union Park,Grand Port District

Summary

Accomplished professional with expertise in operational supervision and team management, demonstrating leadership excellence and effective communication. Skilled in incident investigation, conflict resolution, and disciplinary action execution, ensuring professional conduct and operational efficiency. Adept at logistical organisation, recruitment processes, and technical negotiation to enhance site security and staff performance. Committed to fostering personnel motivation through training facilitation and team collaboration while maintaining high standards of customer service. Career goals include advancing strategic leadership roles to drive organisational success.

Overview

28
28
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Senior Supervising Officer

Security & Property Protection Agency Co Ltd
Old Post Office Road , St Pierre
03.1997 - Current
  • Wrote detailed reports, aiding in case documentation.
  • Handled sensitive information with discretion and professionalism.
  • Provided customer service to improve overall visitor experience.
  • Collaborated with colleagues for effective teamwork.
  • Responded promptly and effectively to emergencies using established protocols.
  • Executed assigned duties responsibly thus meeting departmental expectations consistently.
  • Performed thorough investigations into reported incidents, leading to accurate record-keeping.
  • Managed conflict resolution for maintaining peace in the facility.
  • Improved team efficiency with regular training sessions.
  • Maintained high standards of personal conduct, contributing to a positive work environment.
  • Facilitated smooth communications between departments for better coordination.
  • Increased operational efficiency by streamlining administrative processes.
  • Worked diligently under pressure whilst preserving high-quality output.
  • Maintained impeccable uniform and equipment, representing department professionally in all interactions.
  • Maintained strict confidentiality through careful and correct storage of case documents, in line with internal policies.
  • Analysed KPIs to establish areas in need of improvement.

Education

School Certificate - Economics & Accounts

Dunputh Lallah State Secondary School
Mauritius
01.1990 - 11.1994

Skills

  • Report writing
  • Incident investigation
  • Conflict resolution
  • Team collaboration
  • Customer service
  • Training facilitation
  • Team supervision
  • Professional conduct
  • Administrative management
  • Effective communication
  • Personnel motivation
  • Disciplinary action execution
  • Operational supervision
  • Technical negotiation
  • Recruitment and hiring processes
  • Logistical organisation
  • Leadership excellence
  • Alarm system testing
  • Operational efficiency
  • Site patrols
  • Incident reporting
  • Staff management
  • Radio communications

Languages

English
Intermediate

Affiliations

  • Swimming
  • Gardening, Walking & Singing

Certification

  • 1997-1999 - Security Guard at Le Caudan Waterfront
  • 1999-2000 - Second in Charge at Le Caudan Waterfront
  • 2000-2010 - In Charge of Caudan Active Response Team in several regions with a short period as Supervisor in the Guarding Dept
  • 2010-2012 - Supervisor for the Active Response Department
  • 2012-as at now - Senior Supervising Officer



Timeline

Senior Supervising Officer

Security & Property Protection Agency Co Ltd
03.1997 - Current

School Certificate - Economics & Accounts

Dunputh Lallah State Secondary School
01.1990 - 11.1994

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Vikram Teeluck