Vikas Dineshbhai Patel
Valsad
Summary
A dynamic leader with a proven track record at Burger King and Samar Developers, excelling in project management and team motivation. Mastered customer satisfaction and operational efficiency, enhancing organizational performance. Skilled in construction management and fluent in multiple languages, adept at fostering strong relationships and driving results through innovative solutions and effective communication. Outgoing Fast Food Worker with a background in food service settings. Well-organized and hardworking with a passion for customer satisfaction. Talented at multitasking and remaining calm when handling many orders during busy hours.
Qualified Civil Engineer with 6 years of experience working in various capacities to complete construction engineering tasks. Expert in directing the workflow of earth and concrete works, underground utility installations, and green and brownfield project demolitions. Proven success in identifying and addressing challenges to complete projects on time and under budget. Applies cost-saving strategies without sacrificing practicality and quality. Manages large projects and teams to meet milestones and exceed quality expectations.
Overview
7
7
years of professional experience
Work History
Fast Food Team Leader
Burger King
12.2023 - Current
- Trained new team members on company policies, menu items, and customer service expectations to ensure consistent quality across the team.
- Facilitated smooth communication between front-of-house and back-of-house teams, optimizing productivity levels during peak service hours.
- Built strong relationships between staff and customers using effective interpersonal skills when resolving issues or providing assistance.
- Enhanced customer satisfaction by efficiently managing orders and addressing concerns in a timely manner.
Executive
Kataria Automobiles Private Limited
08.2021 - 09.2023
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
Civil Engineer
Samar Developers
05.2017 - 01.2021
- Estimated quantities and material costs during project planning to support budgeting and costing.
- Supervised construction progress on-site, addressing any discrepancies or issues promptly while maintaining safety protocols.
- Monitored execution of contract work for compliance with design plans and specifications.
- Managed quality assurance and laboratory testing for concreting operations.
Education
Diploma Hospitality And Tourism Management - Hospitality Administration And Management
Jeets Hospitality And Tourism Management
Pamplemousses, Mauritius11.2024
Diploma Engineering - Civil Engineering
Parul Institute of Engineering And Technology
Vadodara07.2017
Highschool -
Shree Swaminarayan Gurukul
Valsad07.2012
Skills
- Team motivation
- Food safety knowledge
- Complaint Handling
- Staff Training and Development
- Cash handling proficiency
- Organized multi-tasker
- Good with Numbers and math
- FLUENT IN ENGLISH, HINDI, GUJARATI
- Project Management
- Construction management
- Construction Site Management
- Microsoft Excel, Project
FOOTBALL, CRICKET, PLAYING VIDEO GAMES, WATCH ANIME(MANGA), READING NOVELS
WATCHING ANIME MAKES ME INNOVATIVE,
WATCHING AND PLAYING FOOTBALL AND CRICKET KEEPS ME MOTIVATED, NEVER GIVE UP SPIRIT.
PLAYING GAMES ALSO HELPS ME TO KEEP MYSELF A TEAM PLAYER AS WELL AS A GOOD LEADER.
READING NOVELS KEEPS ME CALM AND HELPS ME FIND SOLUTIONS AND ACT ACCORDINGLY.
Languages
Gujarati
Native language
English
Proficient
C2
Hindi
Advanced
C1
Timeline
Fast Food Team Leader
Burger King
12.2023 - Current
Executive
Kataria Automobiles Private Limited
08.2021 - 09.2023
Civil Engineer
Samar Developers
05.2017 - 01.2021
Diploma Hospitality And Tourism Management - Hospitality Administration And Management
Jeets Hospitality And Tourism Management
Diploma Engineering - Civil Engineering
Parul Institute of Engineering And Technology
Highschool -
Shree Swaminarayan Gurukul
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