Vijaya Aukhojee

Promoted from Trainee Property Administrator following consistent performance and the successful assumption of broader operational responsibilities. Responsible for supporting the commercial and operational management of multiple property portfolios while contributing to financial performance, compliance, reporting, and process optimization.

• Manage complete tenant lifecycle from onboarding of over 50 tenant through lease administration, renewals, and exit processes.
• Draft and administer Lease Agreements, addendums, acknowledgements of debt, and Commercial Property documentation.
• Lead debt recovery activities, account reconciliations, rental escalations, and monthly rental and utility billing.
• Prepare executive dashboards and management reports covering revenue, occupancy, WALE, debtor performance, utilities, marketing income, and portfolio KPIs across multiple portfolios.
• Conduct KYC due diligence, risk assessments, compliance reviews, and support internal and external audit processes.
• Coordinate annual budgeting, revenue forecasting, insurance claims, rates and taxes administration, and portfolio financial performance.
• Collaborate with Finance, Legal, Facilities, Marketing, IT, municipalities, and external stakeholders to resolve operational challenges and improve business processes.
• Trained and mentored new employees and coordinated departmental priorities.
• Drive operational improvements through enhanced reporting, workflow optimization, and adoption of digital platforms and AI productivity tools.

Supported the administration of commercial property portfolios while developing a strong foundation in lease administration, financial processes, tenant services, and operational compliance.

• Assisted with lease administration, atenant onboarding, renewals, and tenancy record management.
• Supported rental billing, debtor follow-up, account reconciliations, and document administration.
• Maintained tenancy schedules, property records, deposits, and compliance documentation.
• Assisted in preparing operational reports and maintaining portfolio data accuracy.
• Coordinated with internal departments and external stakeholders to support daily property operations.
• Developed proficiency in Microsoft Dynamics NAV, SharePoint, Microsoft Excel, and internal property management systems.