Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Vellen Govindanair

Vellen Govindanair

Vacoas,Mauritius

Summary

A dedicated professional with a strong enthusiasm for technology and a proven ability to empathise with user frustrations. Skilled in people transport and fuel-efficient driving, offering flexibility and adaptability in dynamic situations. Proficient in data entry, contributing to efficient operations. Committed to leveraging these skills towards enhancing organisational success while pursuing opportunities for growth within the industry.

Overview

5
5
years of professional experience
2
2
years of post-secondary education

Work history

IT support assistant

Trackme Ltd
Closel Phoenix, Mauritius
03.2024 - Current
  • Provided prompt assistance to staff for resolving IT-related issues.
  • Ensured smooth operations with routine system maintenance tasks.
  • Managed helpdesk queries efficiently, leading to improved customer service ratings.
  • Managed invoices to ensure timely payment processing.
  • Chased overdue invoices by liaising directly with clients.
  • Processed invoices and payments for efficient financial management.
  • Monitored driver hours, ensuring legal compliance at all times.

Technician

SGN Contracting
Vacoas, Mauritius
06.2020 - 08.2022
  • Has been part of the company of SGN contracting LTD as a network technician trainee and casual helper.
  • During my time in the company, I not only learned technical skills but also developed important professional qualifies such as attention to detail, time management, and effective communication.
  • I worked closely with team members, learning from their expertise and gaining insights into the industry best practices.

Education

HSC - Design And Technology

SSS Phoenix
Phoenix Mauritius
06.2020 - 11.2021

Bsc - applied computer science

Universite des Mascareignes
Mauritius
09.2022 - 01.2023

Skills

  • Empathy for user frustrations
  • Understanding diverse cultural sensitivities
  • Enthusiasm for technology
  • People transport
  • Fuel-efficient driving
  • Flexible
  • Data Entry

Languages

French
Fluent
English
Advanced

Timeline

IT support assistant

Trackme Ltd
03.2024 - Current

Bsc - applied computer science

Universite des Mascareignes
09.2022 - 01.2023

HSC - Design And Technology

SSS Phoenix
06.2020 - 11.2021

Technician

SGN Contracting
06.2020 - 08.2022

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Vellen Govindanair