Veejeysen Veeren
Flacq
Summary
Resourceful Restaurant General Manager known for efficiently completing tasks and driving operational success. Possess specialized skills in team leadership, inventory management, and customer service excellence. Excel in communication, problem-solving, and adaptability, ensuring smooth restaurant operations and high levels of guest satisfaction.
Overview
3
3
years of professional experience
Work History
Restaurant General Manager
Restaurant Deven
Flacq
11.2021 - Current
- Established restaurant business plan by surveying restaurant demands, identifying and evaluating competitors and preparing financial and sales projections.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Monitored and trained service team members on suggestive selling practices and continuous sales growth of beverage, appetizer, add-on and desserts.
- Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.
- Reduced food waste by overseeing and planning ingredients, anticipated customers, and popularity of items.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Priced and ordered food products, kitchen equipment, and food service supplies.
- Coached staff on strategies to enhance performance and improve customer relations.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Diploma - Business Management
Curtin University
Moka04-2022
School Certificate - Management
Darwin College
Centre De Flacq01-2020
Skills
- Purchasing
- Guest experience oversight
- Food safety
- Kitchen oversight
- Service standards
- Business management
- Local marketing
- Operations management
- Social media marketing
- Hiring decisions
- Restaurant promotion management
- Customer engagement
- Budget planning
- Menu development
- Inventory management
- Restaurant promotion
- Online ordering management
- POS system
- Facility maintenance
- Food preparation
- Sanitation standards
Languages
French
First Language
English
Upper Intermediate (B2)
B2
Affiliations
- Hiking
- Football
- Swimming
- Beat Maker
Timeline
Restaurant General Manager
Restaurant Deven
11.2021 - Current
Diploma - Business Management
Curtin University
School Certificate - Management
Darwin College
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