Summary
Overview
Work History
Education
Skills
Target Job Preferences
Languages
Certification
References
Timeline
Generic

Vedanjalee Marie Jeanne

Terre Rouge

Summary

Dynamic Sales Coordinator at L'Artigiano Ltd with proven expertise in relationship building and market research. Skilled in leveraging sales strategies to enhance revenue and drive customer satisfaction. Adept at utilizing Microsoft Excel for data management while fostering team collaboration to achieve goals. Passionate about delivering exceptional service and results.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Sales Coordinator

L'Artigiano Ltd
Triolet
03.2017 - Current
  • Generated leads through cold calling, networking, referrals and other methods.
  • Developed and maintained relationships with new and existing clients to increase sales revenue.
  • Directed and coordinated products, services and sales activities.
  • Planned SOP for new product launching, or existing product promotion.
  • Input customer data into system, updating information regularly with changes to buying habits.
  • Performed follow-up calls with customers after each sale was completed.
  • Conducted market research and reported on competitors.
  • Maintained an up-to-date database of prospective clients and their contact information.
  • Maintained accurate records of sales activity and generated reports for management review.
  • Processed orders received from customers within specified timelines.
  • Set up meetings with potential clients and listened to their wishes and concerns.
  • Provided administrative support to the sales team including scheduling meetings, preparing presentations and managing email correspondence.
  • Conducted market research to identify selling possibilities and evaluated customer needs actively.
  • Coached, developed and motivated team to achieve revenue goals.
  • Managed client relationships by responding promptly to inquiries and addressing any issues that arose during the course of a sale.
  • Enhanced sales volume through skilled support to both new and inactive customers.

Front Office / Reservation

LE FRANGIPANIER LTEE
Pamplemousses
01.2010 - 01.2017
  • Company Overview: Hotel, Tourism/Travel Pamplemousse
  • Opening and closing office.
  • Respond to calls, check in and check out for clients.
  • Uncash payments.
  • Housekeepers supervising.
  • Emailing on Outlook for reservation.
  • Marketing emailing.
  • Wages preparation, filing and other work responsibilities like filing, faxing, copying, making spreadsheets, entering data, answering multiple phone lines and emails, etc.
  • Hotel, Tourism/Travel Pamplemousse

Restaurant Supervisor

LE DEBARCADERE LTEE
Trou aux Biches
08.2016 - 12.2016
  • Drink and food stock checking.
  • Workers supervising.
  • Cash and account filling.

Front Office / Reservation

LE FRANGIPANIER LTEE
Pamplemousses
01.2005 - 01.2010
  • Company Overview: Hotel, Tourism/Travel Pamplemousse
  • Opening and closing office.
  • Respond to calls, check in and check out for clients.
  • Uncash payments.
  • Housekeepers supervising.
  • Emailing on Outlook for reservation.
  • Hotel, Tourism/Travel Pamplemousse

Cashier

POPO- Supermarket
Trou aux Biches
02.1999 - 11.1999
  • Managed sales transactions and customer service in a busy retail setting.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Stocked shelves with merchandise when needed.
  • Balanced daily transactions on a computerized point-of-sale system.

Office Clerk - Receptionist

TRIO DEVELOPPMENT LTD
01.1996 - 01.1998
  • Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
  • Answered telephones, directed calls, and took messages.

Education

Computer proficiency -

NPCC UNIVERSITY OF MAURITIUS
Ebene
10.2003

High School Diploma -

INTERNATIONAL COLLEGE
Triolet
01.1995

Skills

  • Sales and Customer Service
  • Office Administration
  • Microsoft Word, Excel, and Outlook
  • Email and Social Media Marketing (Facebook, Instagram, WhatsApp)
  • Team Leadership and Supervision
  • Relationship building
  • Sales strategies
  • Market research
  • Data entry
  • Sales invoicing

Target Job Preferences

Sales, Customer Service, Administration | Rs 35,000 – 40,000

Languages

Mauritian Creole
First Language
English
Proficient (C2)
C2
French
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Italian
Intermediate (B1)
B1

Certification

ITEAT Academy: Italian Pizza in Deep and Vertical Knowledge

Honoris Educational Network: Developing Leadership Skills

Ecolab Institutional Training: Proper Product Knowledge and Usage

References

References available upon request.

Timeline

Sales Coordinator

L'Artigiano Ltd
03.2017 - Current

Restaurant Supervisor

LE DEBARCADERE LTEE
08.2016 - 12.2016

Front Office / Reservation

LE FRANGIPANIER LTEE
01.2010 - 01.2017

Front Office / Reservation

LE FRANGIPANIER LTEE
01.2005 - 01.2010

Cashier

POPO- Supermarket
02.1999 - 11.1999

Office Clerk - Receptionist

TRIO DEVELOPPMENT LTD
01.1996 - 01.1998

Computer proficiency -

NPCC UNIVERSITY OF MAURITIUS

High School Diploma -

INTERNATIONAL COLLEGE

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Vedanjalee Marie Jeanne