VASHISHT RAMIAH
Ilot
Summary
Innovative and experienced individual with expertise in project management and creative problem-solving. Skilled in project coordination, film crew management and innovative solution development. Committed to creating engaging and meaningful content for viewers.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Aftersales Manager
Mn Electronics
02.2024 - Current
- Collaborated with sales teams to ensure seamless handover of customers from pre-sales to aftersales support.
- Optimized resource allocation by closely monitoring workload distribution among technicians, reducing bottlenecks and wait times for customers.
Sales Assisstant
Footsteps company
11.2022 - 02.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Sales Advisor
Endjoy Company
11.2018 - 02.2019
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
Education
Bachelor of Arts - Film Production
University of Mauritius
Reduit, Mauritius06.2024
DELF B2 - French Studies
Alliance Française, Ile-Maurice
Port Louis, Mauritius2019
High School Certificate -
D A V College
Morcellement Saint Andre, Mauritius2019
School Certificate -
Soondur Munrakhun College
Long Mountain, Mauritius01.2017
Certificate - Information Technology
National Computer Board
Terre Rouge, Mauritius2013
Skills
- Customer Service
- Problem-solving abilities
- Sales strategy development
- Technical knowledge
- Brand Awareness
- Teamwork and Collaboration
- Time Management
- Building Customer Loyalty
- Computer Proficiency and Microsoft Office
- Digital Photography
- Video Editing
- Photo editing
Certification
- IC3 certifications, 2013
- Alliance Française, 2009, 2010
- Delf B2, 2019
Languages
English
Native language
English
Advanced
C1
French
Advanced
C1
Telugu
Intermediate
B1
Timeline
Aftersales Manager
Mn Electronics
02.2024 - Current
Sales Assisstant
Footsteps company
11.2022 - 02.2023
Sales Advisor
Endjoy Company
11.2018 - 02.2019
Bachelor of Arts - Film Production
University of Mauritius
DELF B2 - French Studies
Alliance Française, Ile-Maurice
High School Certificate -
D A V College
School Certificate -
Soondur Munrakhun College
Certificate - Information Technology
National Computer Board
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