Vashil Roopnauth
Port Louis
Summary
At Le Meridien I’le Maurice, I excelled as a Commis Sommelier, enhancing guest experiences through expert wine pairing and recommendations. My wine tasting expertise and exceptional communication skills led to significant upselling, contributing to increased revenue. Known for fostering teamwork, I consistently ensured guest satisfaction, demonstrating both my hard and soft skill proficiencies.
Overview
1
1
year of professional experience
Work History
Commis Sommelier
Le Meridien I’le Maurice
02.2024 - Current
✔️ Delivering exceptional, friendly and fast service to guests .
✔️ Assisting guest’s questions about types of menu and food recommendation when requested .
✔️ Accurate sequence of service with restaurants team members to serve food and beverages thus elevating guests experience and satisfaction .
✔️ Ensuring an elevated wine pairing with guests upon each food course and making certain the guests receive the right paring with food and excellent service .
✔️ A/Upselling of wine tasting with guests.
1.Assist the guest during wine pairing.
2.Presentation and history of wine that will be tasting accordingly.
3.Pairing wine with food to help guests elevate experience.
4.Upselling of local Mauritius wine and rum at end of tasting as digestif..
✔️Regular checking on guests to ensure satisfaction with each food course and beverages.
✔️To upsell our product in order to increase sales and revenue of our company.
Education
School Certificate Level - None
Beekrumsingh Ramlallah State Secondary School
MapouSkills
- Wine tasting expertise
- Good commutation skills
- Guest satisfaction service
- Good teamwork and leaderships
- Wine and other beverages recommendation and suggestions
- Enthusiastic and optimistic
Languages
English and French
Advanced (C1)
Timeline
Commis Sommelier
Le Meridien I’le Maurice
02.2024 - Current
School Certificate Level - None
Beekrumsingh Ramlallah State Secondary School
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