VARSHA RAMGUTTY
Floreal
Summary
Experienced and Dynamic person who has completed my Bachelor’s Degree in Bangalore in IT, and also hold a Master’s Degree from the UK in Network Management. In the quest to move forward in my career, I am now looking to secure a challenging and rewarding new role where the skills, knowledge and expertise gained throughout my previous work experience can be utilized to the best effect for the benefit of your organisation.
Overview
20
20
years of professional experience
Work History
IT Team Lead
Yoqo Payment Services
01.2025 - Current
- Streamlined internal communications with the integration of collaboration tools that improved overall team coordination and efficiency..
- Enhanced team productivity by implementing agile methodologies and streamlining project workflows.
- Implemented automation tools for improved efficiency in testing processes and reduced manual intervention.
- Tested new software and hardware prior to deployment.
- Generated reports to track performance and analyze trends.
IT Lead
Ezdash LTD
01.2024 - 12.2024
- Lead the design, development, and launch of a unified mobile application for clients, overseeing all aspects of the development lifecycle to ensure timely delivery and high-quality user experience.
- Ensure compliance with regulatory requirements and standards set by the Bank of Mauritius and other relevant authorities, guiding the start-up PSP in navigating regulatory challenges and obtaining necessary licenses and certifications.
- Identify and manage relationships with technology vendors, service providers, and strategic partners, negotiating contracts and agreements to secure cost-effective solutions and support the PSP's growth objectives.
- Implement robust cybersecurity measures to protect client data, transactions, and sensitive information from cyber threats, prioritizing security by design in all aspects of the PSP's technology infrastructure and operations.
- Develop and implement scalable and resilient IT infrastructure, including networks, servers, and cloud services, to support the start-up PSP's operations and accommodate future growth and expansion.
- Lead IT projects from conception to completion, managing project timelines, budgets, and resources effectively to deliver solutions that meet business requirements and drive value for the start-up PSP.
- Establish and enforce IT policies, procedures, and governance frameworks to ensure effective management and control of IT resources, risks, and compliance requirements, fostering a culture of accountability and transparency.
- Recruit, onboard, and develop a talented IT team, fostering a culture of collaboration, innovation, and continuous learning to support the start-up PSP's mission and vision.
- Collaborate with the start-up PSP's founders and executive team to define the company's technology roadmap and priorities, aligning IT initiatives with business goals and customer needs.
- Oversee the development and implementation of the mobile application, working closely with cross-functional teams, including developers, designers, and product managers, to deliver a differentiated user experience.
- Establish and maintain strong relationships with regulatory authorities, ensuring compliance with licensing requirements, data privacy regulations, and cybersecurity standards applicable to the start-up PDS’s operations.
- Communicate IT updates, project milestones, and performance metrics to the start-up PSP's board of directors, investors, and other stakeholders, providing visibility into the value and impact of IT investments.
- Establish key performance indicators (KPIs) and metrics to measure the effectiveness of IT initiatives, tracking progress against goals and objectives to ensure alignment with the start-up PSP's strategic vision.
- Stay agile and adaptable in a fast-paced start-up environment, embracing change and uncertainty as opportunities for learning, growth, and continuous improvement.
Quality Engineering Senior Analyst
Accenture Mauritius Ltd
06.2020 - 12.2023
- Worked on a Telecommunication project previously was on a Banking project.
- Has over 2+ years working experience in functional testing and defect management.
- Has had exposure with different technologies, working on 2 projects till date mainly with France on different project scopes.
- Responsible for Resources management and daily follow up for a team of 3 testers.
- Writing of test cases/create test data, followed by test execution.
- Perform regression testing, reviewing test plans.
- Defect logging, retesting and follow-up.
- Manage test campaigns and send daily reporting to the client.
- Act as POC for all testing related subject.
- Develop, implement and end-to-end testing strategies using quality processes, tools, and methodologies.
- Translate requirements for products, systems, infrastructure, and software into test specifications.
- Create and implement test plans.
- Develop, implement and/or execute test plans and tests, as required.
- Monitor and manage test results, ensuring test objectives have been satisfied.
System Implementer
Harel Mallac Technologies Ltd
06.2017 - 03.2018
- Participate in Sage X3 Implementation V6.3
- Clearly assess, define, and implement customer needs.
- Assist in the setup of Sage X3 ERP, as per the client requirement.
- Develop new functionalities or customizations on Sage X3, for requirements not catered by the standard ERP (new screens, new reports and/or new batch processes)
- Develop interfaces with third party systems.
- Participate in ERP deployment and provide post GO-Live assistance to users as well as training.
IT Manager
New Dhanush Electronics Ltd, Specialising in Electronics & Computer Components
02.2013 - 05.2017
- Manage relationships with IT vendors and service providers, negotiating contracts, and ensuring cost-effective solutions for the family-owned electronics shop.
- Utilize IT systems to manage inventory levels, track sales, and optimize stock levels for the shop’s electronics products.
- Provide training and support to the employees on IT systems, software applications, and best practices to improve productivity and efficiency in the shop.
- Develop and manage the IT budget for the shop, prioritizing investments in technology that deliver most value to the business.
- Identify opportunities for process improvements and automation within the shop’s operations, implementing cost-effective solutions to streamline workflows and increase profitability.
- Stay informed about new technologies and trends in the electronics industry, evaluating their potential impact on the shop’s operations and customer service.
- Collaborate with family members and shop employees to identify areas for IT improvement and implement solutions that enhance efficiency and productivity.
Cards IT Specialist
International Card Processing Services Ltd
09.2010 - 01.2013
- Provide assistance for daily operations pertaining to card issuing and acquiring best practices.
- Provide a customized system as per client requirement by defining and setting up parameters and limits accordingly.
- Prepare and send statistics to clients and pack of reports on card issuing and acquiring activities on a regular basis.
- Develop or customize the PowerCARD banking platform for requirements not catered by the system (new screens, new reports and/or new batch processes)
- Provide training to client teams to help understand and master the Card Business fundamentals.
Software Engineer
Accenture Mauritius Ltd
01.2008 - 08.2010
- Main Technology è ERP - Peoplesoft
- Team è Corrective Maintenance & Configuration, Evolutions & Projects
- Functional Modules è Accounts Payable / Purchase Order
- Job Role
- Worked on a project, which deals with the financial management of a large-scale worldwide retail group. The project consists of common business-oriented financial application components, namely Accounts Payable, Purchase Order, Accounts Receivable, Billing, Asset Management and General Ledger.
- Understand the modification to be one, on a functional and technical point of view.
- Communicate effectively with client and team members
- Create test scenarios for the component being tested, update the Test Conditions repository
- Also worked as a Tester in a project in the Banking Sector, where the main duties were as follows:
- - Writing and execution of Test scripts
- - Validation output XML files form
IT Intern
Mauritius Meteorological Services (MMS)
01.2005 - 08.2005
- Head of Operations in the IT Department within the organisation
- Set up the Local Area Network, that enabled and facilitated data sharing/updates, the introduction of LAN within the organisation has improved the accessibility of data that made the running of MMS less time consuming and more cost effective on the long run.
- Digital Image Manipulation of global meteorological maps and aerial views
- Web Page Design, Updating and Redesigning of MMS web portal.
- Presentation Designs, Tsunami Worldwide Awareness by designing posters and pamphlets for public access in the Indian Ocean Region
- PC Upgrading and PC Assembly, for the LAN network and overall PC repairs and maintenance.
- Software Development for the Registry department. Previously, the MMS Registry dealt with daily old fashioned manual bookkeeping and record keeping of Financial, HR, Personnel Management, Mailing transactions. Using programming Languages such as Visual Basics 6.0, we launched a user-friendly software that carried out these tasks in a more organised, accessible and time saving mode.
- Trained Staff of different skill levels provided basic crash courses for Linux, office tools, WWW, Visual Basic to enable them to keep up with the new IT reforms at MMS.
Education
MSc - Computer Networking Management
Middlesex University
12.2006
Hardware and Networking - undefined
Netsprint Institute of Hardware Technology (NIHT)
12.2004
Bachelor of Computer Applications - undefined
Garden City College
06.2004
Cambridge Higher School Certificate - A Levels
02.2001
Skills
- Supervision
- Work ethic
- Leadership
- Creativity
- Teamwork
Languages
French
English
Timeline
IT Team Lead
Yoqo Payment Services
01.2025 - Current
IT Lead
Ezdash LTD
01.2024 - 12.2024
Quality Engineering Senior Analyst
Accenture Mauritius Ltd
06.2020 - 12.2023
System Implementer
Harel Mallac Technologies Ltd
06.2017 - 03.2018
IT Manager
New Dhanush Electronics Ltd, Specialising in Electronics & Computer Components
02.2013 - 05.2017
Cards IT Specialist
International Card Processing Services Ltd
09.2010 - 01.2013
Software Engineer
Accenture Mauritius Ltd
01.2008 - 08.2010
IT Intern
Mauritius Meteorological Services (MMS)
01.2005 - 08.2005
Hardware and Networking - undefined
Netsprint Institute of Hardware Technology (NIHT)
Bachelor of Computer Applications - undefined
Garden City College
Cambridge Higher School Certificate - A Levels
MSc - Computer Networking Management
Middlesex University
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